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Can not find DKV Access point

Can not find DKV Access point

2015-01-24 by David Masher

Hi, my mark IV has stopped responding to my pc-100.  I also noticed that I can not see the piano on my network any more.  I have the piano hardwired into my network. I know the network is working.  I don’t understand why I can not access the piano via the hardwire?  Any way I need help maybe someone can point me to a trouble-shooting procedure or know of a way for me to access through my laptop.  I have tried the iPhone app and DKV Browser.  Everything I find says to call a repair service…  I’m fairly technical and am sure with the correct info I can get the piano back to normal.

Thanks!

David

 
David J. Masher
Creative Director
Inversion Media

74 Wethersfield Street
Rowley, MA 01969

978 853 5187
david.masher@gmail.com

Re: [disklavier] Can not find DKV Access point

2015-01-24 by raymond hitney

I'd probably first try to see if your router is assigning an ip address to the DKV. Try unplugging the unit from the network, waiting a while, then reconnect and power up the unit. Then go to the administrator function of your network router to see all the devices that have a current assigned ip addresses. Find the unit by MAC address if it's not obvious. When you have the ip address identified, try pinging it from your pc. You should get a return it if is on your network. Thats a first start.

Show quoted textHide quoted text
On Jan 24, 2015 2:02 PM, "David Masher david.masher@... [disklavier]" <disklavier@yahoogroups.com> wrote:

Hi, my mark IV has stopped responding to my pc-100. I also noticed that I can not see the piano on my network any more. I have the piano hardwired into my network. I know the network is working. I don’t understand why I can not access the piano via the hardwire? Any way I need help maybe someone can point me to a trouble-shooting procedure or know of a way for me to access through my laptop. I have tried the iPhone app and DKV Browser. Everything I find says to call a repair service… I’m fairly technical and am sure with the correct info I can get the piano back to normal.

Thanks!

David

David J. Masher
Creative Director
Inversion Media

74 Wethersfield Street
Rowley, MA 01969

978 853 5187
david.masher@...

Re: Can not find DKV Access point

2015-01-27 by david.masher@...

I would like to thank Capt’ Ray for his help. I realized that my piano was on a different network router/node (I have 4 in my house). I guess DKV Browser and iPhone app need to both be on the same router/node as the piano in order for them to work, even though I can see them from any node/router. So now I can control the Disklavier from DKV Browser and iPhone app but via a wired connection. I'm guessing the wireless card is fried.


I am on a Mac and I used a handy free app called How is on my Wifi to help trouble shoot.


Thanks and I'll let you know what happens next.



---In disklavier@yahoogroups.com, <captainray12@...> wrote :

I'd probably first try to see if your router is assigning an ip address to the DKV. Try unplugging the unit from the network, waiting a while, then reconnect and power up the unit. Then go to the administrator function of your network router to see all the devices that have a current assigned ip addresses. Find the unit by MAC address if it's not obvious. When you have the ip address identified, try pinging it from your pc. You should get a return it if is on your network. Thats a first start.

Show quoted textHide quoted text
On Jan 24, 2015 2:02 PM, "David Masher david.masher@... [disklavier]" <disklavier@yahoogroups.com> wrote:

Hi, my mark IV has stopped responding to my pc-100. I also noticed that I can not see the piano on my network any more. I have the piano hardwired into my network. I know the network is working. I don’t understand why I can not access the piano via the hardwire? Any way I need help maybe someone can point me to a trouble-shooting procedure or know of a way for me to access through my laptop. I have tried the iPhone app and DKV Browser. Everything I find says to call a repair service… I’m fairly technical and am sure with the correct info I can get the piano back to normal.

Thanks!

David

David J. Masher
Creative Director
Inversion Media

74 Wethersfield Street
Rowley, MA 01969

978 853 5187
david.masher@...

Re: [disklavier] Re: Can not find DKV Access point

2015-01-27 by raymond hitney

So glad you discovered and fixed the problem. Good luck!

Show quoted textHide quoted text
On Jan 27, 2015 10:49 AM, "david.masher@... [disklavier]" <disklavier@yahoogroups.com> wrote:

I would like to thank Capt’ Ray for his help. I realized that my piano was on a different network router/node (I have 4 in my house). I guess DKV Browser and iPhone app need to both be on the same router/node as the piano in order for them to work, even though I can see them from any node/router. So now I can control the Disklavier from DKV Browser and iPhone app but via a wired connection. I'm guessing the wireless card is fried.


I am on a Mac and I used a handy free app called How is on my Wifi to help trouble shoot.


Thanks and I'll let you know what happens next.



---In disklavier@yahoogroups.com,

I'd probably first try to see if your router is assigning an ip address to the DKV. Try unplugging the unit from the network, waiting a while, then reconnect and power up the unit. Then go to the administrator function of your network router to see all the devices that have a current assigned ip addresses. Find the unit by MAC address if it's not obvious. When you have the ip address identified, try pinging it from your pc. You should get a return it if is on your network. Thats a first start.

On Jan 24, 2015 2:02 PM, "David Masher david.masher@... [disklavier]" <disklavier@yahoogroups.com> wrote:

Hi, my mark IV has stopped responding to my pc-100. I also noticed that I can not see the piano on my network any more. I have the piano hardwired into my network. I know the network is working. I don’t understand why I can not access the piano via the hardwire? Any way I need help maybe someone can point me to a trouble-shooting procedure or know of a way for me to access through my laptop. I have tried the iPhone app and DKV Browser. Everything I find says to call a repair service… I’m fairly technical and am sure with the correct info I can get the piano back to normal.

Thanks!

David

David J. Masher
Creative Director
Inversion Media

74 Wethersfield Street
Rowley, MA 01969

978 853 5187
david.masher@...

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