Disklavier

Hi,
I have had my DC2A for a week now, and have had the thermostat 
indicator turn off the piano quite a few times.  It's going to be a 
while before the dealer can get a tech out to my house (my bad 
schedule, not theirs) and wondered if anyone had any tips in the 
meantime.  I assume this is a safety mechanism, and that it is 
supposed to shut down to prevent heat damage, but I wonder if it's 
regulatable or has more to do with ambient temperature, etc.  Also, 
will it reset itself and return the piano to play if I leave it 
alone?  I've been a big chicken and have been turning the entire unit 
off when the message comes up.
Other than that, I love it, despite its price tag :)
Thanks
Amanda

What is it about this condition that leads you to think that you have a 
thermostat problem?  What is the number and message that appears?

Usually, the only thermostat errors occur on the pedal solenoids.  When they 
overheat, they shut down.  It means the pedals are out of adjustment.

If this is the case, you should not use the Disklavier part of the piano 
until it is serviced. Try working something out sooner rather than later.


Carol Beigel
crbrpt@...





>From: "Amanda H" <mandyjane_heidemann@...>
>Reply-To: disklavier@yahoogroups.com
>To: disklavier@yahoogroups.com
>Subject: [disklavier] Thermostat
>Date: Fri, 28 Mar 2003 16:08:58 -0000
>
>Hi,
>I have had my DC2A for a week now, and have had the thermostat
>indicator turn off the piano quite a few times.  It's going to be a
>while before the dealer can get a tech out to my house (my bad
>schedule, not theirs) and wondered if anyone had any tips in the
>meantime.  I assume this is a safety mechanism, and that it is
>supposed to shut down to prevent heat damage, but I wonder if it's
>regulatable or has more to do with ambient temperature, etc.  Also,
>will it reset itself and return the piano to play if I leave it
>alone?  I've been a big chicken and have been turning the entire unit
>off when the message comes up.
>Other than that, I love it, despite its price tag :)
>Thanks
>Amanda
>


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The screen reads "Thermostat <another word I can't remember>" on the 
top line and "Piano Off" or "Turning Piano Off" on the bottom line.  
It stops the playback and just sits there.  Usually I go ahead and 
turn the unit off, so I'm not sure what happens next.  I don't recall 
it having an error number.... hopefully I can get a day off in the 
next few weeks and have someone look at it.

Amanda

--- In disklavier@yahoogroups.com, "Carol Beigel" <carolrpt@h...> 
wrote:
> What is it about this condition that leads you to think that you 
have a 
> thermostat problem?  What is the number and message that appears?
> 
> Usually, the only thermostat errors occur on the pedal solenoids.  
When they 
> overheat, they shut down.  It means the pedals are out of 
adjustment.
> 
> If this is the case, you should not use the Disklavier part of the 
piano 
> until it is serviced. Try working something out sooner rather than 
later.
> 
> 
> Carol Beigel
> crbrpt@b...

> >From: "Amanda H" <mandyjane_heidemann@y...>
> >Reply-To: disklavier@yahoogroups.com
> >To: disklavier@yahoogroups.com
> >Subject: [disklavier] Thermostat
> >Date: Fri, 28 Mar 2003 16:08:58 -0000
> >
> >Hi,
> >I have had my DC2A for a week now, and have had the thermostat
> >indicator turn off the piano quite a few times.  It's going to be a
> >while before the dealer can get a tech out to my house (my bad
> >schedule, not theirs) and wondered if anyone had any tips in the
> >meantime.  I assume this is a safety mechanism, and that it is
> >supposed to shut down to prevent heat damage, but I wonder if it's
> >regulatable or has more to do with ambient temperature, etc.  Also,
> >will it reset itself and return the piano to play if I leave it
> >alone?  I've been a big chicken and have been turning the entire 
unit

> >off when the message comes up.
> >Other than that, I love it, despite its price tag :)
> >Thanks
> >Amanda
> >
> 
> 
> _________________________________________________________________
> Help STOP SPAM with the new MSN 8 and get 2 months FREE*  
> http://join.msn.com/?page=features/junkmail

For the first time, I just had this occur on my unit on Sunday. I 
turned it off and back on in 15 minutes and haven't seen it again. 
However, I will call the tech back out that had just tuned it on 
Thursday.

Gene



--- In disklavier@yahoogroups.com, "Amanda H" 
<mandyjane_heidemann@y...> wrote:
> The screen reads "Thermostat <another word I can't remember>" on 
the 
> top line and "Piano Off" or "Turning Piano Off" on the bottom 
line.  
> It stops the playback and just sits there.  Usually I go ahead and 
> turn the unit off, so I'm not sure what happens next.  I don't 
recall 
> it having an error number.... hopefully I can get a day off in the 
> next few weeks and have someone look at it.
> 
> Amanda
> 
> --- In disklavier@yahoogroups.com, "Carol Beigel" <carolrpt@h...> 
> wrote:
> > What is it about this condition that leads you to think that you 
> have a 
> > thermostat problem?  What is the number and message that appears?
> > 
> > Usually, the only thermostat errors occur on the pedal 
solenoids.  
> When they 
> > overheat, they shut down.  It means the pedals are out of 
> adjustment.
> > 
> > If this is the case, you should not use the Disklavier part of 
the 
> piano 
> > until it is serviced. Try working something out sooner rather 
than 
> later.
> > 
> > 
> > Carol Beigel
> > crbrpt@b...
> 
> > >From: "Amanda H" <mandyjane_heidemann@y...>
> > >Reply-To: disklavier@yahoogroups.com
> > >To: disklavier@yahoogroups.com
> > >Subject: [disklavier] Thermostat
> > >Date: Fri, 28 Mar 2003 16:08:58 -0000
> > >
> > >Hi,
> > >I have had my DC2A for a week now, and have had the thermostat
> > >indicator turn off the piano quite a few times.  It's going to 
be a
> > >while before the dealer can get a tech out to my house (my bad
> > >schedule, not theirs) and wondered if anyone had any tips in the
> > >meantime.  I assume this is a safety mechanism, and that it is
> > >supposed to shut down to prevent heat damage, but I wonder if 
it's
> > >regulatable or has more to do with ambient temperature, etc.  
Also,

> > >will it reset itself and return the piano to play if I leave it
> > >alone?  I've been a big chicken and have been turning the entire 
> unit
> > >off when the message comes up.
> > >Other than that, I love it, despite its price tag :)
> > >Thanks
> > >Amanda
> > >
> > 
> > 
> > _________________________________________________________________
> > Help STOP SPAM with the new MSN 8 and get 2 months FREE*  
> > http://join.msn.com/?page=features/junkmail

Hello all,

I had posted a few months ago about a thermostat error
that I was getting on my new DC2A.  Just wanted to
offer some follow up:

Had the Yamaha tech out, and he worked the piano over
pretty thoroughly.  He thought there was a
misalignment in the sensor for the pedal, as well as
the shift wasn't working right, and that may have
caused it to overheat.  It did well for a couple of
months, then started doing it again (Thermostat: Piano
Power Off error.)

Another service call, had a new thermostat soldered in
on the pedal solenoid, but still had the problem. 
Then a new circuit board, checked the other two
thermostats as well.  Didn't quite do it.  Tech made
several calls to Yamaha and lots of people were
stumped.

Finally, had another service call, installed a new
solenoid/thermostat combo and it's been fine since.  I
don't know if one or the other was defective, but I'm
glad to report that Yamaha was great through the whole
process and if anyone is looking for a good Disklavier
tech in St. Louis, I've got one.

Just wanted to give a little follow up.

Thanks!

Amanda Heidemann



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Amanda:
Hey, I read about your problem with the thermostat and noticed you had a good 
tech get you through it.  I have no problem with my DISKLAVIER but am from 
St. Louis and would like to know the name and the phone number of the tech. just 
in case I need work done on mine.  THANKS!

Good evening, everyone.

<<Hey, I read about your problem with the thermostat and noticed you had a 
good tech get you through it.  I have no problem with my DISKLAVIER but am from 
St. Louis and would like to know the name and the phone number of the tech. 
just in case I need work done on mine.>>

Tom and JoAnna Kaplan are exceptional Disklavier technicians in the St. Louis 
area. They have even had training in piano technology from Yamaha in Japan. 
Tom does work for Yamaha nationally in the US as a consultant.

If you need contact information, you may email me privately.

Regards,
PianoBench