Disklavier

If any potential Disklavier buyer was a little hesitant because of the 
technology involved in this product and was wondering about 
support....then I say fear not. Mr. Brandom, Disklavier marketing 
director and very much involved in product development, gave me all the 
time I wanted to answer some tough tech questions. He not only put my 
mind to ease about operational issues, but was really interested in 
what I had to say about the consumer end. He also has assured me that 
Yamaha is very interested in advancing this fine instrument into the 
many aspects of our lives regarding looks, fun, technology, and of 
course music. I did not have to mention support because the time he 
gave me was plenty of proof on that issue. I was very impressed with 
Mr. Brandom, who represents Yamaha very well. Just thought I would 
mention this.

Did you ask him about grey market pianos?

While I appreciate the merits of good debate, can we PLEASE move on  
to something else. It seems like this topic has been exhausted (and  
then some).

...matthew...

On Aug 31, 2007, at 3:20 PM, Ron Natalie wrote:

> Did you ask him about grey market pianos?
>
>
>

I wanted to put in my two cents worth on Bill Brandom as well.  Bill  
has, for many years, been the star of Yamaha support and has always  
represented the customer's point of view in discussions with Yamaha  
Japan.  Bill and I have had many e-mail conversations regarding  
features that I would like to see added to the Mark IV.  Some of  
these features (the ability to backup the internal HD of the Mark IV)  
have been added since the Mark IV was introduced.  Others, e.g. the  
option of purchasing a larger HD (mine is almost completely full of  
Yamaha software) and a Search function have not.  However, in every  
case when I have communicated these and other issues to Bill, I have  
been confident and satisfied that he took the issues to Japan and has  
placed them on the table for possible future versions of the Mark IV  
software. Bill Brandom is an outstanding representative of Yamaha and  
a huge asset to the community of disklavier owners.  He usually works  
in the background and I am glad to take this opportunity to praise  
his work in public. It also gave me considerable pleasure to note  
that Bill Brandom was recently promoted to National Product Manager  
for the Disklavier, a truly well deserved promotion.

Tom

On Aug 31, 2007, at 4:47 PM, yeloc2 wrote:

> If any potential Disklavier buyer was a little hesitant because of the
> technology involved in this product and was wondering about
> support....then I say fear not. Mr. Brandom, Disklavier marketing
> director and very much involved in product development, gave me all  
> the
> time I wanted to answer some tough tech questions. He not only put my
> mind to ease about operational issues, but was really interested in
> what I had to say about the consumer end. He also has assured me that
> Yamaha is very interested in advancing this fine instrument into the
> many aspects of our lives regarding looks, fun, technology, and of
> course music. I did not have to mention support because the time he
> gave me was plenty of proof on that issue. I was very impressed with
> Mr. Brandom, who represents Yamaha very well. Just thought I would
> mention this.
>
>
>
>