EXS 24 Logic Sampler Users Group

Has anybody else out there purchased Translator Mac on the 
understanding that it translates Kurzweil to EXS? Their website claims 
it does and for the last two months I been receiving email replys from 
them assuring me that the new version would be posted "this week" every 
couple of days. Now they dont even bother to respond to my emails (just 
to add insult to injury). How can these guys get away with this - the 
product simply doesnt do what they state it does and theres no 
refund.Ever get the feeling youve been ripped off?

dc