Bc2000 (for the BCF2000 & BCR2000)

Hi,
When I try to use my BCR I have about a 1 in 3 chance of it actually
sending some midi, most likely it will fail to send anything at all.
It usually requires a hard restart of the BCR to get anything more out
of it, which again - will only last a minute or two.

I have the most up to date Behringer Midi driver and the BCR is
connected to my PC via USB.

A typical situation would be this:
1: I turn on the BCR
2: I open MidiOX and take a look at the incoming data while I turn a dial
the data is all fine
3: I wait ten seconds (or more) and try it again, 
4: two out of three times this results in... nothing ! The controler
dies a silent death and nothing will coax a single bit out of it.

If I restart MidiOX, or 'release midi' and then open the BCR port
again  it reports "BCR[1]: Unidentified External Error"

This is roughly the same issue I get when trying to use the unit with
a DAW. I use Ableton Live and in that case Ableton's midi page simply
displays the port name in red text, indicating deadness.

I was suprised to see no posts on this subject - so it must be only my
setup.  I've tried a lot of things over the last 3 months of owning
this thing, including setting my USB power to 'never turn off' which I
read somewhere was a possible solution.

does anyone have any clues?
I just tried flashing the BIOS, although I'm reasonably sure it is up
to date. Of course, as the BIOS is updated via USB it fails horribly
halfway through and after giving me a spine chilling message about how
I have crippled my BCR the BCRUPDATE.exe freezes and must be terminated.


I'll be glad if anyone can solve this.
When the unit works it is fantastic, but when it doesn't, which is
most of the time, it makes me
want to hit it with a hammer.

TIA - Angstrom

Hi Angstrom


> When I try to use my BCR I have about a 1 in 3 chance of it actually
> sending some midi, most likely it will fail to send anything at all.
> It usually requires a hard restart of the BCR to get anything more out
> of it, which again - will only last a minute or two.

We are starting to get a few of these problems.  Behringer's quality
control is usually pretty good.

> I have the most up to date Behringer Midi driver and the BCR is
> connected to my PC via USB.
> A typical situation would be this:
> 1: I turn on the BCR
> 2: I open MidiOX and take a look at the incoming data while I turn a
dial
> the data is all fine
> 3: I wait ten seconds (or more) and try it again,
> 4: two out of three times this results in... nothing ! The controler
> dies a silent death and nothing will coax a single bit out of it.
>
> If I restart MidiOX, or 'release midi' and then open the BCR port
> again  it reports "BCR[1]: Unidentified External Error"
>
> This is roughly the same issue I get when trying to use the unit with
> a DAW. I use Ableton Live and in that case Ableton's midi page simply
> displays the port name in red text, indicating deadness.

So, as it warms up the problem starts?

> I was suprised to see no posts on this subject - so it must be only my
> setup.  I've tried a lot of things over the last 3 months of owning
> this thing, including setting my USB power to 'never turn off' which I
> read somewhere was a possible solution.
>
You shouldn't need any of this. My BCR has been going like  rock for 18
months

> does anyone have any clues?
> I just tried flashing the BIOS, although I'm reasonably sure it is up
> to date. Of course, as the BIOS is updated via USB it fails horribly
> halfway through and after giving me a spine chilling message about how
> I have crippled my BCR the BCRUPDATE.exe freezes and must be
terminated.

Have you trashed the flash ?
Does it startup now?
If it doesn't you will need to open it up and reprogram the flash with a
programmer.

What I would do... (possibly stuff you have already tried, but...)

Try another USB cable from a bidirectional unit  you know works (e.g.
modern printer that shows ink levels)
Try your BCR USB cable on the device so we can really rule it out.

Still not OK
Put the BCR into stand alone mode (Hold 'exit',  press 'store' turn knob
top left until the display shows S-1)
Use a Midi interface and MidiOx to check if it works via the Midi port
(make sure the Midi cables are OK).

Fixed, then it is a USB problem -> Software - completely remove the
driver (PC or Mac?) then re-install it not just overwrite it.

Not fixed, then it is not just the USB
Possibly corrupted Flash. Reload the flash using Midi in S-1 mode.

There is a mode "Learn" & "Store" while powering up. Shows 'LOAd" on the
display.
Does anyone know how to use this?

Still not OK
Back to the store for a warranty claim.

Out of warranty.
Open it and look for 'not so good solder joints' around the usb
connector on the CPU board
As the unit warms the joint could be expanding and breaking contact.
These problems will pass inspection and only show up when purchased.

Break the hot glue an push the flash chip into the socket.

Let me know how you get on

Royce

Hi Royce, thanks for replying.

--- In bc2000@yahoogroups.com, "rpcfender" <rpcfender@...> wrote:
> Hi Angstrom
> So, as it warms up the problem starts?


no, it doesn't seem to be a heat issue - as I can leave the BCR on all
night and all it will take to re-instate the midi is a quick
of-and-on.  Which implies that it isn't a cracked track, I doubt the
heat could dissipate in 7 seconds.


> Have you trashed the flash ?
> Does it startup now?

it does start up, which is good news. It still operates the same as
ever - a short time of USB function (while I twiddle a dial) and then
if I leave it alone for ten seconds it will lose connection.


> What I would do... (possibly stuff you have already tried, but...)
> Try another USB cable from a bidirectional unit  you know works 

I had already tried wiggling the existing cable and tapping the
sockets at both ends while turning a dial to see if I could trigger a
loose connection,  - etc and it remained connected just fine , until I
stopped turning the dial and then connection failed.

I thought I would try another cable as you suggest, but at the same
time  I decided to try a different USB port on my PC, the two front
usb sockets come from a separate header on the motherboard. This is
where it got interesting.

On the frontal sockets with the new cable - connection was not lost,
even after leaving it alone for an hour. It behaved fine.

I then tried the new cable on the old (rear sockets) and connection
was lost after a short time. So the problem appeared to be the rear PC
USB sockets.

I then tried the OLD cable on the front sockets.
Right now, after 30 minutes, with the old cable on the front USB port
the BCR  is still working fine.


My current hypothesis is that the four rear  PC USB sockets  are
either not providing enough power, which would be odd as windows
device manager reports them as OK. 3 of the 4 rear ports are  used by
keyboard, mouse and Wacom tablet   (number 4 being the BCR)


So, it's either a power issue, or there is a strange programmatic
interrupt or interference with the other drivers on that port somehow.
Whether that is because of the mouse or the Wacom, I'm not sure.

My next steps : I
'm going to try a bit of brutal restarting of My PC now that the BCR
seems to be communicating OK via the front ports, as restarting the PC
 has historically triggered some changes in behaviour - sometimes bad
sometimes good.  If the BCR can stay communicating via those front
ports after a few restarts I will simply use it via the front ports.
I've been struggling with this for 3 months!


I'll let you know how it goes.
But so far I can rule out the cable and the socket on the BCR and I am
 down to either USB drivers, USB power, or faulty sockets on my PC.

all the best, 
Angstrom

Hi Angstrom

> I thought I would try another cable as you suggest, but at the same
> time  I decided to try a different USB port on my PC, the two front
> usb sockets come from a separate header on the motherboard. This is
> where it got interesting.

It seems that  each USB port is thought of as different connection and
the driver when installed seem to link to the USB port that the BCR was
attached to.
Connecting to a different USB port means that the driver is re-installed
(perhaps automatically in your case) to that port ie a clean driver
installation.

Try connecting to the old USB port and, assuming XP,  right click My
Computer , select Properties, select Hardware tab, select Device
manager, select Sound, Video and Game Controllers.
There should be an entry "B-Control Midi (10/19/2005,1.2.1.3)"
(This is the version that you should have. You could disconnect the BCR
and connect to the front USB and see if it is the same driver - you
shouldn't have to reboot)


Right click this bad entry and select Uninstall.

After finishing the uninstall reboot your computer with the BCR off.
Turn it on and the driver should reinstall. Check with Device Manager.

>
> On the frontal sockets with the new cable - connection was not lost,
> even after leaving it alone for an hour. It behaved fine.

So at least you a solution. Excellent!


> I then tried the new cable on the old (rear sockets) and connection
> was lost after a short time. So the problem appeared to be the rear PC
> USB sockets.
>
> I then tried the OLD cable on the front sockets.
> Right now, after 30 minutes, with the old cable on the front USB port
> the BCR  is still working fine.
>
>
> My current hypothesis is that the four rear  PC USB sockets  are
> either not providing enough power,
I don't think the BCR draws very much power from the USB - only signal
level
> which would be odd as windows
> device manager reports them as OK. 3 of the 4 rear ports are  used by
> keyboard, mouse and Wacom tablet   (number 4 being the BCR)
>
>
> So, it's either a power issue, or there is a strange programmatic
> interrupt or interference with the other drivers on that port somehow.
> Whether that is because of the mouse or the Wacom, I'm not sure.
>
> My next steps : I
> 'm going to try a bit of brutal restarting of My PC now that the BCR
> seems to be communicating OK via the front ports, as restarting the PC
>  has historically triggered some changes in behaviour - sometimes bad
> sometimes good.  If the BCR can stay communicating via those front
> ports after a few restarts I will simply use it via the front ports.
> I've been struggling with this for 3 months!

Sounds like you are on the the home straight.

Let us know how you get on

All the best

Royce

Hi
I am assuming you are using windows XP SP2
try to update the driver from device manager
I had the same problems
if the unit is off when you boot it may not load the driver so it may not work

my issue was the driver went corrupt so caused intermittent errors ( same as you but in cubase)
I updated the driver the rebooted
still had the problem (crap)CHANGED THE USB PORT it reinstalled itself
problem went away

you may want to do a factory reset on the unit ( go in clean)

you might want to try the editor as well to clean things up
http://www.behringer.com/05_support/bc_download/bc_downloads.cfm?lang=eng

hope this helps

 
thanx: Tracy

----- Original Message ----
From: angstrom_000 <dreamangstrom@...>
To: bc2000@yahoogroups.com
Sent: Thursday, January 31, 2008 2:54:28 PM
Subject: [bc2000] damn I hate my bcr - it barely works. Any clues?

Hi,
When I try to use my BCR I have about a 1 in 3 chance of it actually
sending some midi, most likely it will fail to send anything at all.
It usually requires a hard restart of the BCR to get anything more out
of it, which again - will only last a minute or two.

I have the most up to date Behringer Midi driver and the BCR is
connected to my PC via USB.

A typical situation would be this:
1: I turn on the BCR
2: I open MidiOX and take a look at the incoming data while I turn a dial
the data is all fine
3: I wait ten seconds (or more) and try it again, 
4: two out of three times this results in... nothing ! The controler
dies a silent death and nothing will coax a single bit out of it.

If I restart MidiOX, or 'release midi' and then open the BCR port
again it reports "BCR[1]: Unidentified External Error"

This is roughly the same issue I get when trying to use the unit with
a DAW. I use Ableton Live and in that case Ableton's midi page simply
displays the port name in red text, indicating deadness.

I was suprised to see no posts on this subject - so it must be only my
setup. I've tried a lot of things over the last 3 months of owning
this thing, including setting my USB power to 'never turn off' which I
read somewhere was a possible solution.

does anyone have any clues?
I just tried flashing the BIOS, although I'm reasonably sure it is up
to date. Of course, as the BIOS is updated via USB it fails horribly
halfway through and after giving me a spine chilling message about how
I have crippled my BCR the BCRUPDATE.exe freezes and must be terminated.

I'll be glad if anyone can solve this.
When the unit works it is fantastic, but when it doesn't, which is
most of the time, it makes me
want to hit it with a hammer.

TIA - Angstrom

Same shit here.
I have a BCR and a BCF that i use in cubase/mackie mode.
If I reinstall the driver(s) the BCR will work for a bit again, then
it will stop working. The BCF always works.

I have tried everything swapping leads reinstalling drivers etc. By
the way: I have a laptop for performing live and the BCR works fine
with it, so definitely no hardware problem!

Mystifying. I just tried having one controller on the back ports, one
on the front USB (It's tru they connect to different parts of the
motherboard.

Well, now they're both working - for now. If it stays working then
i'll post back as that would be a solution then.

It's been driving me nuuuuuuuts! I've had the BCR for months and i
still didn't use it for anything!

I found a problem with my BCR's USB port. I had to update to 1.1.1.1 
drivers to see when there was a USB connection problem though as thee 
old drivers don't show a notification when there's a problem in windows. 
Next time it breaks on you, try holding the lead in a position, either 
leaning up or down or to either side and see if it works then.

-k0mp0

djsynchro wrote:

>
> Same shit here.
> I have a BCR and a BCF that i use in cubase/mackie mode.
> If I reinstall the driver(s) the BCR will work for a bit again, then
> it will stop working. The BCF always works.
>
> I have tried everything swapping leads reinstalling drivers etc. By
> the way: I have a laptop for performing live and the BCR works fine
> with it, so definitely no hardware problem!
>
> Mystifying. I just tried having one controller on the back ports, one
> on the front USB (It's tru they connect to different parts of the
> motherboard.
>
> Well, now they're both working - for now. If it stays working then
> i'll post back as that would be a solution then.
>
> It's been driving me nuuuuuuuts! I've had the BCR for months and i
> still didn't use it for anything!
>
>

Should this thread be renamed 'damn I hate my Windows PC'?

/m

On 19 Feb 2008, at 22:53, k0mp0 wrote:

> I found a problem with my BCR's USB port. I had to update to 1.1.1.1
> drivers to see when there was a USB connection problem though as thee
> old drivers don't show a notification when there's a problem in  
> windows.
> Next time it breaks on you, try holding the lead in a position, either
> leaning up or down or to either side and see if it works then.
>
> -k0mp0
>
> djsynchro wrote:
>>
>> Same shit here.
>> I have a BCR and a BCF that i use in cubase/mackie mode.
>> If I reinstall the driver(s) the BCR will work for a bit again, then
>> it will stop working. The BCF always works.
>>
>> I have tried everything swapping leads reinstalling drivers etc. By
>> the way: I have a laptop for performing live and the BCR works fine
>> with it, so definitely no hardware problem!
>>
>> Mystifying. I just tried having one controller on the back ports, one
>> on the front USB (It's tru they connect to different parts of the
>> motherboard.
>>
>> Well, now they're both working - for now. If it stays working then
>> i'll post back as that would be a solution then.
>>
>> It's been driving me nuuuuuuuts! I've had the BCR for months and i
>> still didn't use it for anything!
>>
>>
>
>
>
> Yahoo! Groups Links
>
>
>

My PC is fine,
My BCF ALWAYS works
My BCR always works on my XP laptop....

but on my DAW it keps crapping out.
I thought I'd solved it one controller connected to rear USB, one to
front.
BCR crapped out agin.

AAARGGGGHHHHH!!!

Any suggestions?
Don't suggest cables etc - it works fine on my Laptop....


--- In bc2000@yahoogroups.com, Martin Klang <mars@...> wrote:

>
> Should this thread be renamed 'damn I hate my Windows PC'?
> 
> /m
> 
> On 19 Feb 2008, at 22:53, k0mp0 wrote:
> 
> > I found a problem with my BCR's USB port. I had to update to 1.1.1.1
> > drivers to see when there was a USB connection problem though as thee
> > old drivers don't show a notification when there's a problem in  
> > windows.
> > Next time it breaks on you, try holding the lead in a position, either
> > leaning up or down or to either side and see if it works then.
> >
> > -k0mp0
> >
> > djsynchro wrote:
> >>
> >> Same shit here.
> >> I have a BCR and a BCF that i use in cubase/mackie mode.
> >> If I reinstall the driver(s) the BCR will work for a bit again, then
> >> it will stop working. The BCF always works.
> >>
> >> I have tried everything swapping leads reinstalling drivers etc. By
> >> the way: I have a laptop for performing live and the BCR works fine
> >> with it, so definitely no hardware problem!
> >>
> >> Mystifying. I just tried having one controller on the back ports, one
> >> on the front USB (It's tru they connect to different parts of the
> >> motherboard.
> >>
> >> Well, now they're both working - for now. If it stays working then
> >> i'll post back as that would be a solution then.
> >>
> >> It's been driving me nuuuuuuuts! I've had the BCR for months and i
> >> still didn't use it for anything!
> >>
> >>
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
>

Why don't you just buy a couple of midi leads off ebay and use them 
paired together in S-4 mode (the other in S-3)?

-k0mp0


djsynchro wrote:

>
> My PC is fine,
> My BCF ALWAYS works
> My BCR always works on my XP laptop....
>
> but on my DAW it keps crapping out.
> I thought I'd solved it one controller connected to rear USB, one to
> front.
> BCR crapped out agin.
>
> AAARGGGGHHHHH!!!
>
> Any suggestions?
> Don't suggest cables etc - it works fine on my Laptop....
>
> --- In bc2000@yahoogroups.com <mailto:bc2000%40yahoogroups.com>, 
> Martin Klang <mars@...> wrote:
> >
> > Should this thread be renamed 'damn I hate my Windows PC'?
> >
> > /m
> >
> > On 19 Feb 2008, at 22:53, k0mp0 wrote:
> >
> > > I found a problem with my BCR's USB port. I had to update to 1.1.1.1
> > > drivers to see when there was a USB connection problem though as thee
> > > old drivers don't show a notification when there's a problem in
> > > windows.
> > > Next time it breaks on you, try holding the lead in a position, either
> > > leaning up or down or to either side and see if it works then.
> > >
> > > -k0mp0
> > >
> > > djsynchro wrote:
> > >>
> > >> Same shit here.
> > >> I have a BCR and a BCF that i use in cubase/mackie mode.
> > >> If I reinstall the driver(s) the BCR will work for a bit again, then
> > >> it will stop working. The BCF always works.
> > >>
> > >> I have tried everything swapping leads reinstalling drivers etc. By
> > >> the way: I have a laptop for performing live and the BCR works fine
> > >> with it, so definitely no hardware problem!
> > >>
> > >> Mystifying. I just tried having one controller on the back ports, one
> > >> on the front USB (It's tru they connect to different parts of the
> > >> motherboard.
> > >>
> > >> Well, now they're both working - for now. If it stays working then
> > >> i'll post back as that would be a solution then.
> > >>
> > >> It's been driving me nuuuuuuuts! I've had the BCR for months and i
> > >> still didn't use it for anything!
> > >>
> > >>
> > >
> > >
> > >
> > > Yahoo! Groups Links
> > >
> > >
> > >
> >
>
>

I finally got them both to work here's how:

Switched the BCF off left the BCR on, in Device Manager removed the
Behringer driver.

After restart the BCF has the Behringer driver, the BCR gets the
generic  Windows "USB audio device" driver.

I'm still investigating.... but for now, this works.

Hi, this is an update on an old post just because it may help other
users if they get issues like mine and search the usergroup.

As detailed below my BCR experience was hellish, I lost USB connection
all the time and although I tried many things to resolve it, all
failed. After 11 months of swapping cables, drivers, different
computers, and even re-installing an operating system .. I sent the
unit back to Behringer.

The replacement has been with me for about 50 days now and has worked
perfectly all the time, every time. So it seems that it was a hardware
issue, an odd one, but that's what it seems to have been.

So if anyone else has issues, especially with maintaining a USB
connection and finds themselves swapping drivers for a [Generic USB
Audio Device], wondering if it is their computer, or OS ... just
consider that it really may be broken. Contact Behringer support and
describe the steps you have taken. I spent far too long on this issue
when I could have been having fun.

Thanks to Behringer who dealt with the support issue smoothly and
painlessly, and secondly thank god, because it actually works now!! ;)


all the best - Angstrom


--- In bc2000@yahoogroups.com, "rpcfender" <rpcfender@...> wrote:

>
> Hi Angstrom
> 
> > I thought I would try another cable as you suggest, but at the same
> > time  I decided to try a different USB port on my PC, the two front
> > usb sockets come from a separate header on the motherboard. This is
> > where it got interesting.
> 
> It seems that  each USB port is thought of as different connection and
> the driver when installed seem to link to the USB port that the BCR was
> attached to.
> Connecting to a different USB port means that the driver is re-installed
> (perhaps automatically in your case) to that port ie a clean driver
> installation.
> 
> Try connecting to the old USB port and, assuming XP,  right click My
> Computer , select Properties, select Hardware tab, select Device
> manager, select Sound, Video and Game Controllers.
> There should be an entry "B-Control Midi (10/19/2005,1.2.1.3)"
> (This is the version that you should have. You could disconnect the BCR
> and connect to the front USB and see if it is the same driver - you
> shouldn't have to reboot)
> 
> 
> Right click this bad entry and select Uninstall.
> 
> After finishing the uninstall reboot your computer with the BCR off.
> Turn it on and the driver should reinstall. Check with Device Manager.
> 
> >
> > On the frontal sockets with the new cable - connection was not lost,
> > even after leaving it alone for an hour. It behaved fine.
> 
> So at least you a solution. Excellent!
> 
> 
> > I then tried the new cable on the old (rear sockets) and connection
> > was lost after a short time. So the problem appeared to be the rear PC
> > USB sockets.
> >
> > I then tried the OLD cable on the front sockets.
> > Right now, after 30 minutes, with the old cable on the front USB port
> > the BCR  is still working fine.
> >
> >
> > My current hypothesis is that the four rear  PC USB sockets  are
> > either not providing enough power,
> I don't think the BCR draws very much power from the USB - only signal
> level
> > which would be odd as windows
> > device manager reports them as OK. 3 of the 4 rear ports are  used by
> > keyboard, mouse and Wacom tablet   (number 4 being the BCR)
> >
> >
> > So, it's either a power issue, or there is a strange programmatic
> > interrupt or interference with the other drivers on that port somehow.
> > Whether that is because of the mouse or the Wacom, I'm not sure.
> >
> > My next steps : I
> > 'm going to try a bit of brutal restarting of My PC now that the BCR
> > seems to be communicating OK via the front ports, as restarting the PC
> >  has historically triggered some changes in behaviour - sometimes bad
> > sometimes good.  If the BCR can stay communicating via those front
> > ports after a few restarts I will simply use it via the front ports.
> > I've been struggling with this for 3 months!
> 
> Sounds like you are on the the home straight.
> 
> Let us know how you get on
> 
> All the best
> 
> Royce
>