Disklavier

Have upgraded the Mark IV. I attached a portable hard drive to the usb 
port and told the system to backup and it told me that there wasn't a 
device attached. What am I doing wrong?

--- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@...> wrote:
>
> Have upgraded the Mark IV. I attached a portable hard drive to the 
usb 
> port and told the system to backup and it told me that there wasn't a 
> device attached. What am I doing wrong?
>
**I just did the same procedure without a hitch. I would try doing a 
complete piano shutdown including turning off I/O box and the other 
box. Wait 1 minute and turn on boxes and wait for piano to reboot. Also 
make sure the usb drive is Fat32 not NTSF type. Of course make sure 
drive is on before you plug it in. Good Luck

Thanks for the info. I tried all of that but still no luck. Can you 
please tell me the type of hard drive you used to do the backup. I 
will buy one of those since I know that will work. Thanks! Sam

--- In disklavier@yahoogroups.com, "nealpolan" <carwizard@...> wrote:
>
> --- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@> wrote:
> >
> > Have upgraded the Mark IV. I attached a portable hard drive to 
the 
> usb 
> > port and told the system to backup and it told me that there 
wasn't a 
> > device attached. What am I doing wrong?
> >
> **I just did the same procedure without a hitch. I would try doing 
a 
> complete piano shutdown including turning off I/O box and the other 
> box. Wait 1 minute and turn on boxes and wait for piano to reboot. 
Also 

> make sure the usb drive is Fat32 not NTSF type. Of course make sure 
> drive is on before you plug it in. Good Luck
>

--- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@...> 
wrote:
>
I used a Maxtor USB drive 300gig.So far I have done 2 backups which 
have used about 40gig space and has taken 12 hours to do. Yes..Its a 
12 hour backup. Good Luck

> Thanks for the info. I tried all of that but still no luck. Can 
you 
> please tell me the type of hard drive you used to do the backup. I 
> will buy one of those since I know that will work. Thanks! Sam
> 
> --- In disklavier@yahoogroups.com, "nealpolan" <carwizard@> wrote:
> >
> > --- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@> 
wrote:
> > >
> > > Have upgraded the Mark IV. I attached a portable hard drive to 
> the 
> > usb 
> > > port and told the system to backup and it told me that there 
> wasn't a 
> > > device attached. What am I doing wrong?
> > >
> > **I just did the same procedure without a hitch. I would try 
doing 
> a 
> > complete piano shutdown including turning off I/O box and the 
other 
> > box. Wait 1 minute and turn on boxes and wait for piano to 
reboot. 
> Also 
> > make sure the usb drive is Fat32 not NTSF type. Of course make 
sure 

> > drive is on before you plug it in. Good Luck
> >
>

Sam,

Have you been able to backup your Mark IV successfully to a USB 2.0 Hard drive yet?

I too am getting the same message " there wasn't a device attached", when trying to back 
up my Mark IV to a portable Lacie 300 GB USB 2.0 hard drive that was formatted in Fat32.  

I just received my drive today and was hoping to  backup my piano music.  

I would appreciate any help or suggestions.

Thanks,
Joan


--- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@...> wrote:

>
> Thanks for the info. I tried all of that but still no luck. Can you 
> please tell me the type of hard drive you used to do the backup. I 
> will buy one of those since I know that will work. Thanks! Sam
> 
> --- In disklavier@yahoogroups.com, "nealpolan" <carwizard@> wrote:
> >
> > --- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@> wrote:
> > >
> > > Have upgraded the Mark IV. I attached a portable hard drive to 
> the 
> > usb 
> > > port and told the system to backup and it told me that there 
> wasn't a 
> > > device attached. What am I doing wrong?
> > >
> > **I just did the same procedure without a hitch. I would try doing 
> a 
> > complete piano shutdown including turning off I/O box and the other 
> > box. Wait 1 minute and turn on boxes and wait for piano to reboot. 
> Also 
> > make sure the usb drive is Fat32 not NTSF type. Of course make sure 
> > drive is on before you plug it in. Good Luck
> >
>

Sam,

I finally got my Mark IV Disklavier to recognize my hard drive. (Lacie USB Fat32 hard drive 
160 GB)

(1)  I hooked up the USB hard drive.  
(2)  Shut down the disklavier and then restarting it while the USB hard drive was 
connected.  
(3)  Then I followed the steps in the update booklet and it recognized the hard drive this 
time.  It took about 36 minutes to backup my songs and photos.  

In order to look at the drive, I am using a Macintosh portable which should allow me to 
view the hard drive contents.  It says there are 0 files and 1.2 GB of data.  Not sure if the 
files are actually on the hard drive and not sure if it was successful backup.  I do not have 
a PC that would recognize this USB drive so that I could exam the contents of the drive.  So 
I am hoping that there is indeed a backup on this hard drive.   I have over 100 albums of 
midis (from internet) on my Disklavier.  Not sure how many gigs that they take up.  Was 
surprised when Nealpolan said it took him 12 hours to make his backup.  Although he had 
40 GB of data.  Possibly he has a lot more music or audio CD type music on his disklavier.  
I know the audio CD data takes a lot of space.  Or is it possible that the backup did yield 0 
items on my hard drive.  I may try again.

One thing, the USB drive that I have has the USB cable connecting the drive to the media 
center and then there is a separate other cable that runs between the USB drive and my 
portable computer to supply power for the drive.  Did you have power on your drive?  

It would be nice to have more info and technical help for the Mark IV.  Maybe we need to 
setup a forum or subfolder with just solutions for Mark IV problems or suggestions.

Hope you are able to get your drive working.
-Joan

>
> Thanks for the info. I tried all of that but still no luck. Can you 
> please tell me the type of hard drive you used to do the backup. I 
> will buy one of those since I know that will work. Thanks! Sam
> 
> --- In disklavier@yahoogroups.com, "nealpolan" <carwizard@> wrote:
> >
> > --- In disklavier@yahoogroups.com, "samsheleby" <samsheleby@> wrote:
> > >
> > > Have upgraded the Mark IV. I attached a portable hard drive to 
> the 
> > usb 
> > > port and told the system to backup and it told me that there 
> wasn't a 
> > > device attached. What am I doing wrong?
> > >
> > **I just did the same procedure without a hitch. I would try doing 
> a 
> > complete piano shutdown including turning off I/O box and the other 
> > box. Wait 1 minute and turn on boxes and wait for piano to reboot. 
> Also 
> > make sure the usb drive is Fat32 not NTSF type. Of course make sure 
> > drive is on before you plug it in. Good Luck
> >
>