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Re: [dotcomformat] Re: Vendor Problems

2011-06-25 by Brian Whittington

Boy, most of us probably at least think we've guessed who it is based on the familiar excuses.

Brian
 

On Jun 25, 2011, at 12:18 PM, "Welton Barker" <weltonb@pobox.com> wrote:

> Well, so much for waiting. I've received more excuses, but no product, and it is now a full ten weeks since my most recent order. I still hesitate to name the vendor, since this is such a small community, and I fear a backlash, but I am at my wit's end. Excuse follows excuse following total silence following excuses... 
> 
> This time around, the delivery was supposed to have been this week. Well, it's Saturday, and no shipment has been initiated. 
> 
> As for the web page displaying items in stock, the excuse was that the software was faulty. If that is the case, perhaps a different software should be utilized? Just a suggestion. 
> 
> I've now made several phone calls (with no answer), left one message (with no response), and sent multiple emails, most of which were not answered; those that were simply put off shipment because of job and home responsibilities. This was accompanied by a claim that responses had been sent, but I had not received them. I've scoured my spam folders, and can guarantee that there is nothing remotely related contained therein.
> 
> Is it time for BBB and the Attorney General's office?
> 
> 
> 
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