Digital BW, The Print

>Is this another one of
>those MIS poor quality control issues?

Probably. I had the same thing happen a couple times. If you contact MIS 
tech support they'll suggest a couple things you can try that might fix the 
cartridge (sorry, I don't remember what they were) but the things they 
suggested never worked for me. However, I never had any trouble getting 
replacements from MIS.

----- Original Message ----- 
From: "SteveZ" <blizzie12@...>
To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
Sent: Sunday, June 05, 2005 5:52 PM
Subject: [Digital BW] Problem with UT7 Ink cartridge for LM POS


I just installed my UT7 inks in my 2200 and the printer "empty
indicator" light for the LM position comes on. When I replace that
cartridge with the UC LM the light goes off. Is this another one of
those MIS poor quality control issues? If not, why is this happening?

Based on what I hear about MIS ink carts on this forum and now, from 
personal experience, the failure rate is quite high, it's a good 
thing they don't make aircraft carriers.


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Brian Ellis" 
<bellis60@v...> wrote:
> >Is this another one of
> >those MIS poor quality control issues?
> 
> Probably. I had the same thing happen a couple times. If you 
contact MIS 
> tech support they'll suggest a couple things you can try that 
might fix the 
> cartridge (sorry, I don't remember what they were) but the things 
they 
> suggested never worked for me. However, I never had any trouble 
getting 
> replacements from MIS.
> 
> ----- Original Message ----- 
> From: "SteveZ" <blizzie12@y...>
> To: <DigitalBlackandWhiteThePrint@yahoogroups.com>
> Sent: Sunday, June 05, 2005 5:52 PM
> Subject: [Digital BW] Problem with UT7 Ink cartridge for LM POS
> 
> 
> I just installed my UT7 inks in my 2200 and the printer "empty
> indicator" light for the LM position comes on. When I replace that
> cartridge with the UC LM the light goes off. Is this another one of
> those MIS poor quality control issues? If not, why is this 
happening?

Hello Steve,

>Based on what I hear about MIS ink carts on this forum and now, 
>from personal experience, the failure rate is quite high, it's 
>a good thing they don't make aircraft carriers.

I think this is one of those cases where the condition seems amplified
because only the bad is mentioned.  If every MIS ink user posted a
message for every good MIS experience the forum would be clogged
beyond use.

I've used MIS inks for almost 4 years now any my experience has been
99.9% good.  The few problems have been resolved promptly and
courteously without question.  I call them up and what I need appears
in my mailbox a few days later.  I've learned to keep a little bit
extra in stock in case the odd bad chip or cart shows up.  I don't
wait until I'm out of something before ordering.  That's just smart
business.

It's probably correct to say that most of what MIS sells is made by
someone else.  They can't possibly test every cart before selling it.
I know someone who is in the manufacturing business in a highly
competitive industry, and in spite of their best quality control
efforts, there is a certain small percentage of failures that slip
through.  That is simply reality.  

I think MIS is doing a remarkably fine job given current global
economic and market realities.  They can never rest because new
printers and inks appear regularly.  They are dependent on someone
else to make what they sell, and their options for different suppliers
are probably extremely limited.  I personally am thankful for their
effort and perseverance in a difficult business.  Their inks and their
top-fill carts are what make it possible for me to do what I do.

Regards,
Clayton


Info on black and white digital printing at    
http://www.cjcom.net/digiprnarts.htm

Clayton, since I've never used this ink system, I cannot speak from 
experience, but I'm sure these inks do a great job as you say. 
What's more,I have read many threads on this board from key members 
praising these inks which is why I invested in them in the first 
place. Notwithstanding, I've been reading more and more threads from 
members about the poor quality control of these carts and I find 
this disturbing since I've decided to "buy into" the system.

In any event, tomorrow I will call MIS tech support and see what 
they suggest. I an hopeful they can resolve this problem for me 
quickly.


--- In DigitalBlackandWhiteThePrint@yahoogroups.com, "Clayton Jones" 
<cj@c...> wrote:
> Hello Steve,
> 
> >Based on what I hear about MIS ink carts on this forum and now, 
> >from personal experience, the failure rate is quite high, it's 
> >a good thing they don't make aircraft carriers.
> 
> I think this is one of those cases where the condition seems 
amplified
> because only the bad is mentioned.  If every MIS ink user posted a
> message for every good MIS experience the forum would be clogged
> beyond use.
> 
> I've used MIS inks for almost 4 years now any my experience has 
been
> 99.9% good.  The few problems have been resolved promptly and
> courteously without question.  I call them up and what I need 
appears
> in my mailbox a few days later.  I've learned to keep a little bit
> extra in stock in case the odd bad chip or cart shows up.  I don't
> wait until I'm out of something before ordering.  That's just smart
> business.
> 
> It's probably correct to say that most of what MIS sells is made by
> someone else.  They can't possibly test every cart before selling 
it.
> I know someone who is in the manufacturing business in a highly
> competitive industry, and in spite of their best quality control
> efforts, there is a certain small percentage of failures that slip
> through.  That is simply reality.  
> 
> I think MIS is doing a remarkably fine job given current global
> economic and market realities.  They can never rest because new
> printers and inks appear regularly.  They are dependent on someone
> else to make what they sell, and their options for different 
suppliers
> are probably extremely limited.  I personally am thankful for their
> effort and perseverance in a difficult business.  Their inks and 
their

> top-fill carts are what make it possible for me to do what I do.
> 
> Regards,
> Clayton
> 
> 
> Info on black and white digital printing at    
> http://www.cjcom.net/digiprnarts.htm

Steve,

>In any event, tomorrow I will call MIS tech support and see what 
>they suggest. I an hopeful they can resolve this problem for me 
>quickly.

Great, that is of course the best thing to do.  I'm confident you will
find them to be friendly and helpful.  What they want more than
anything else is for you to be happy and satisfied.

To my best recollection, I've had 3 problems in nearly 4 years.  A bad
cart, a bad chip, and some mis-labeled carts (C86 carts that were
labeled as 2200 carts).  Of those three, only the last was truly their
fault.  In every case a phone call resulted in a replacement shipped
immediately at no extra cost to me.


>I've been reading more and more threads from members about the 
>poor quality control of these carts and I find this disturbing 
>since I've decided to "buy into" the system.

This proves my point.  How many is "more and more"?  2, 3, 4?  
If there are 1,000 customers out there and .5% have a problem and
complain on this forum then a reader's perception might be that it's a
bad company.  But what if the other 99.5% were to post glowing
reports...

Life is infinitely more pleasant being an optimist.  Give them the
benefit of the doubt and think about what I said - anyone who sells an
outsourced product has little quality control.  They are at the mercy
of the QC of their supplier, and can only hope to influence the
supplier to do better, especially when there are few other options. 

The folks at MIS are working very hard to bring us the best that's
available.  I, for one, appreciate that extremely much (my photo life
largely depends on it) and they have my thanks and vote of confidence
(and my money <g>).

Regards,
Clayton


Info on black and white digital printing at    
http://www.cjcom.net/digiprnarts.htm