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Spyder3Elite systray icon problem

Spyder3Elite systray icon problem

2013-05-18 by tlbepson

I've submitted a ticket to Datacolor support but as it's the weekend, I figure I might not get a response before Monday so I thought I'd post to the list with my query in hopes someone might have a suggestion...

Running Win7Pro/64bit, Spyder3Elite 4.0.2...

The Spyder3 Utility systray icon color changed from black to red to indicate that I should recalibrate and periodically a pop-up window appeared telling me I need to recalibrate. I recalibrated yesterday (May 17th), entering the profile name of "tlbmonitor130517", rebooted my system, profile is loaded--"tlbmonitor130517" displayed in the pop-up--but the Spyder3Utility icon still goes to red and I'm still getting the pop-up window telling me I should recalibrate--my new monitor profile has been loaded and Windows Color Management (Control Panel > Color Management) shows "tlbmonitor130517.icm" as the default profile. 

Doing a bit more looking, I discovered that in c:\Users\[myuserid]\appdata\local\datacolor\spyder3elite\displayinformation\tlbpc_asus pa248-1_information.xml, the "LastCalibrated", "LastCheckCAL" and "LastFullCAL" dates have NOT been updated. Via copy/paste from the xml file, here are the current values:

<LastCalibrated>2012-10-30 18:53:03</LastCalibrated><LastCheckCAL>2012-10-30 18:53:03</LastCheckCAL><LastFullCAL>2012-10-30 18:53:03</LastFullCAL>

I'm not sure why these dates not been updated. I did not close the Spyder3Elite software abruptly--clicked through until the "quit" button displayed and clicked on "quit" but maybe I did something incorrectly so those dates did not get updated?

What (terribe, awful thing...'-}}) would happen if I manually edited the xml file (using Windows Notepad) entering the correct dates and saving the xml file?

Thanks!

Terrie
http://tlbtlb.com/
tlbtlb@...

Re: Spyder3Elite systray icon problem

2013-05-19 by Tom Adams

Terrie,

I would make a copy of the file named tlbpc_asus pa248-1_information.xml ( Ex.tlbpc_asus pa248-1_information.xmlbak ) so you have a backup and then edit the file to the correct date(s) at least until you can get an official response.

Alternatively, you could right click on the tray icon and left click Preferences click the Recalibration (Tab) and under the headers "Check Recalibration Every:" and "Notify if display has not been recalibrated (ReCAL) within the last:" and set them both to a longer duration. This would only stop the warnings (not correct the issue with the file tlbpc_asus pa248-1_information.xml) and you would have to remember to re-adjust them later when/if DataColor corrects the issue.

Personally, I like option 1 :) Good luck!
Best regards,
Tom

--- In datacolor_group@yahoogroups.com, "tlbepson" wrote:
>
> I've submitted a ticket to Datacolor support but as it's the weekend, I figure I might not get a response before Monday so I thought I'd post to the list with my query in hopes someone might have a suggestion...
>
> Running Win7Pro/64bit, Spyder3Elite 4.0.2...
>
> The Spyder3 Utility systray icon color changed from black to red to indicate that I should recalibrate and periodically a pop-up window appeared telling me I need to recalibrate. I recalibrated yesterday (May 17th), entering the profile name of "tlbmonitor130517", rebooted my system, profile is loaded--"tlbmonitor130517" displayed in the pop-up--but the Spyder3Utility icon still goes to red and I'm still getting the pop-up window telling me I should recalibrate--my new monitor profile has been loaded and Windows Color Management (Control Panel > Color Management) shows "tlbmonitor130517.icm" as the default profile.
>
> Doing a bit more looking, I discovered that in c:\Users\[myuserid]\appdata\local\datacolor\spyder3elite\displayinformation\tlbpc_asus pa248-1_information.xml, the "LastCalibrated", "LastCheckCAL" and "LastFullCAL" dates have NOT been updated. Via copy/paste from the xml file, here are the current values:
>
> 2012-10-30 18:53:03 2012-10-30 18:53:03 2012-10-30 18:53:03
>
> I'm not sure why these dates not been updated. I did not close the Spyder3Elite software abruptly--clicked through until the "quit" button displayed and clicked on "quit" but maybe I did something incorrectly so those dates did not get updated?
>
> What (terribe, awful thing...'-}}) would happen if I manually edited the xml file (using Windows Notepad) entering the correct dates and saving the xml file?
>
> Thanks!
>
> Terrie
> http://tlbtlb.com/
> tlbtlb@...
>

Re: Spyder3Elite systray icon problem

2013-05-19 by tlbepson

>>"Tom Adams" <ThomasHAdams@...>: I would make a copy of the file named tlbpc_asuspa248-1_information.xml ( Ex.tlbpc_asus pa248-1_information.xmlbak ) so you have a backup and then edit the file to the correct date(s) at least until you can get an official response.

I'll definitely create a backup copy before I make any changes and I've been resisting the temptation to go in and change the dates but will give into that temptation if I've not heard back from Datacolor support by tomorrow (Monday)--I've always found support to be responsive so I'm pretty sure they'll get back to me tomorrow. Thanks for the change Prefs suggestion. I currently have recalibration set for 6 months.

I'm wondering if the dates didn't update because I was logged in to a different userid than the userid I was on when I installed the Spyder3 Elite software--both users are admin level--and I don't know if there is something set internally as to userid during the installation process. I did do a bit of Registry diving just to see what's there and didn't find any userid-specific info so I don't think that's the issue but as a friend of mine used to say wtfdik...'-}}


>>Personally, I like option 1 :) 

Me too...'-}}


>>Good luck!

Thanks! I'll report back...

Terrie
http://tlbtlb.com/
tlbtlb@...

Re: Spyder3Elite systray icon problem

2013-05-25 by tlbepson

I received a reply from Datacolor support about the problem I was having with the (re)calibration dates not updating so that even though I'd done the Recal--I was still getting daily prompts to recalibrate and the systray icon was still red.

The recommendation was to download a little utility from Datacolor--S3PrefReset--using the link support provided, run the utility, start the Spyder3Elite software and do a full calibration which I did (yesterday--Friday) and the problem has been resolved. I did have to reenter my serial number after starting the Spyder3Elite software and it went through the activation process again. 

After I ran the utility but before starting the Spyder3Elite software, I checked [myuserid]\appdata\local\datacolor and found that the standard Datacolor subdirs (Spyder3Elite and Spyder3Utility) were empty and 2 new subdirs had been created. After running the full calibration and rebooting my system (I always reboot after doing stuff like this), appdata\local\datacolor standard subdirs (Spyder3Elite and Spyder3Utility) now contained files and the dates in tlbpc_asus pa248-1_information.xml had also been updated properly. The other 2 subdirs I think are backups and I've asked if it's ok to delete them. I've not tested that on doing the next recalibration that the dates will be updated but I will be doing that in the near future and will report back if there is a problem.

In addition to fixing the problem I was having, the Spyder3Utility preferences have been enhanced--for example, you can now select to never be notified of the need to recalibrate in addition to the options for when you'd prefer to be prompted to recalibrate.

I can't find the utility in the downloads area on the Datacolor website so I hesitate to post the link to the utility here. I've checked Datacolor downloads to see if the Spyder3Elite software (Windows) had been updated and it still lists version 4.0.2 as current--that's the version I have installed.

If it's ok to post the link to the utility here, let me know and I'll post it.

Terrie
http://tlbtlb.com/
tlbtlb@...

Re: Spyder3Elite systray icon problem

2013-05-26 by tlbepson

>>C D Tobie <CDTobie@... >: Feel free...

Thanks!

Here it is--as you can tell from the link, this is the Windows version:

http://download.datacolor.eu/software/tools/s3prefreset_win.zip

Terrie
http://tlbtlb.com/
tlbtlb@mail.com

Re: [datacolor_group] Re: Spyder3Elite systray icon problem

2013-05-26 by C D Tobie

Yes, the entire process is quite different on the Mac, so I'm not sure there is even a Mac reset utility…

On May 26, 2013, at 2:28 AM, "tlbepson" <tlbtlb@...> wrote:

>>C D Tobie
Thanks!

Here it is--as you can tell from the link, this is the Windows version:

http://download.datacolor.eu/software/tools/s3prefreset_win.zip

Terrie
http://tlbtlb.com/
tlbtlb@...


C. David Tobie

Global Product Technology Manager



Datacolor
5 Princess Road

Lawrenceville, NJ 08648, USA

609.924.2189


Phone: 207.685.9248

Mobile: 207.312.0448

Fax: 207.685.4455

Skype: cdtobie


Re: Spyder3Elite systray icon problem

2013-05-26 by tlbepson

>>C D Tobie <CDTobie@...>: Yes, the entire process is quite different on the Mac, so I'm not sure there is even a Mac reset utility…

Since you are the mac-man, you would know...'-}}

Terrie
http://tlbtlb.com
tlbtlb@...m

Re: Spyder3Elite systray icon problem

2013-05-28 by tlbepson

I had some time today so I changed the Recal date in the Spyder3Utlity > Preferences > Recalibration to "1 day" and was prompted shortly thereafter to recalibrate which I did and after rebooting the systray icon changed from red to black and the dates in the ...information.xml file were updated as appropriate so I'm fairly certain that the S3PrefReset utility did indeed do the trick fixing my original issue.

Terrie
http://tlbtlb.com
tlbtlb@mail.com

Using SpyderPrint v4.2.3 to take an individual spot measurement

2013-06-23 by chriscalvert@...

I have just been looking at a review of the SpyderPrint from Northlight-Images and noted 3/4 the way through that there appears to be a way to take an individual spot measurement. This would be a good way to catch the device drifting plus also to check the white tile calibration. But for the life of me I cannot find how to do this within the software. Not one option that I can click on takes me to this screen called Spectro Measurements.
I have a StudioElite set with a paid upgrade to the latest version of the software.


Regards
Chris Calvert

Re: [datacolor_group] Using SpyderPrint v4.2.3 to take an individual spot measurement

2013-06-23 by David Miller

On Jun 23, 2013, at 7:16 AM, chriscalvert@... wrote:

> 
> I have just been looking at a review of the SpyderPrint from Northlight-Images and noted 3/4 the way through that there appears to be a way to take an individual spot measurement. This would be a good way to catch the device drifting plus also to check the white tile calibration. But for the life of me I cannot find how to do this within the software. Not one option that I can click on takes me to this screen called Spectro Measurements.
> I have a StudioElite set with a paid upgrade to the latest version of the software.
> 
> 

The command for doing that is in the Tools menu.

Best regards,

David Miller
Senior Software Developer, R&D
Datacolor

RE: [datacolor_group] Using SpyderPrint v4.2.3 to take an individual spot measurement

2013-06-23 by Paul Nieuwenhuize

This is some of the results I got with a search on the group emails.

 

Post 4710

"This should be a real simple question and my appologies if it has been

answered in the past (I did a search, but didn't find it)...

>

> What would be considered an acceptable range of readings for measuring the

white calibration tile.

>

> I measured mine and got L=90.40, a= -0.98 b= -1.09 (Density 0.11).

>

> Then I cleaned the tile using a paper towel and Sparkle Glass Cleaner
(like

windex but is pink rather than blue).

>

> I measured the tile again and the "b" value seemed to have changed quite a

bit. The new values are L= 90.67, a= -1.04 b= -1.59 (Density = 0.11)

>

> Are these values within acceptable range and did it get better or worse
after

cleaning?

 

Your sense of "quite a bit" might be out of calibration. Half a point is not

really very significant. You might have actually cleaned some dirt or dust
off

your tile... or you might have used a paper towel with artificial whiteners
in

it, which were deposited on the tile causing it to read "bluer"... if re
cleaning

it with a lens cloth instead of a cloth or paper product which may contain

whiteners does not return it to the original value, then we'll assume it was

dirty.

 

Either reading is within the acceptable range for a white tile."

 

C. David Tobie

Global Product Technology Manager

Digital Imaging & Home Theatre

CDTobie@..."

 

 

"I was using spyder 3 print to measure the 21x4 random file printed on
Ilford gold fibre silk and whenever i read the 0 (paper white) patch it
would show up as light greenish/blue and the values would fall somewhere
around
L=97
A=1.4
B=90
I never noticed this before and was wondering if there is a problem with my
software or spectrocolormeter.

 

Post 4962

"This indicates an excessively whitened paper and/or a dirty white tile. Try
cleaning your tile with a lens cloth (a rag may have artificial whiteners
from washing) and perhaps a bit of alcohol. 

C. D. Tobie

Global Product Technology Mngr.

Imaging Color Management

Datacolor.com

CDTobie@..."

 

"Your white tile readings are in range. Sounds like your paper has tons of
whiteners. Cleaning your tile may help, but I try to avoid media with that
degree of whiteners. 

C. D. Tobie

Global Product Technology Mngr.

Imaging Color Management

Datacolor.com

CDTobie@..."

 

On Aug 1, 2011, at 3:22 PM, "Chuck" <warnerphoto@...> wrote:

 

> I have the older Model 1005 Spyder Print and it's readings after
calibration appear to be off. After calibration, I measure the tile at
L90.39   A0.86   B1.26, and a subsequent reading of clean unprinted Lexjet E
satin paper as L99.09   A0.71   B10.7 which is a light cyan.  Any
suggestions?"

 

 

Post 251

This one is very early on and is for the first DC1005, but I presume this is
the same for the strip reader model also!

This would pre-empt a replacement tile, as they need to be recalibrated in
the factory.

(Black tiles are no longer used in the strip reading model)

 

"What was the purpose of having a black calibration?  I read somewhere

earlier that for some spectrophotometers the tile was "married" to the

spectro in the factory.  I'm assuming this isn't the case here.

 

 

Actually it is. There are master black and white tiles at the factory, and
there are device tiles that ship with the unit, which are serialized to
match each unit. So don't go having Spectro slumber parties, and ending up
with someone else's base... <G> Not that there is going to be much variation
between different white tiles, but you might as well have the one your unit
was calibrated to.

 

Black calibration is not a factor for the DC 1005. If you run the black
calibration function in the software (not used in the wizard workflow) it
does nothing but run a check. The black calibration call, and the black
tile, will both disappear from future versions of the software/hardware. It
doesn't effect accuracy, and we're trying to simplify things as much as
possible...

 

C. David Tobie

Product Technology Manager

ColorVision Business Unit

Datacolor Inc.

CDTobie@...

www.colorvision.com"

 

Paul From Christchurch NZ
Show quoted textHide quoted text
From: datacolor_group@yahoogroups.com
[mailto:datacolor_group@yahoogroups.com] On Behalf Of
chriscalvert@...
Sent: Monday, June 24, 2013 7:36 AM
To: datacolor_group@yahoogroups.com
Subject: Re: [datacolor_group] Using SpyderPrint v4.2.3 to take an
individual spot measurement

 






Well that was simple. Thank you.

 

Out of curiousity what reading should I get from the white tile used for
calibration. ?

I find that I get a better reading (looks whiter as well) from a sheet of
white paper.

I am wondering if that is why I seem to be having some difficulty in getting
a successful scan of the test sheets. My white tile looks very faintly
"dirty". Cleaning with iso-Propyl doesn't help. I think that the white
calibration is most crucial for accuracy.

 

Is it possible to order a spare tile (p/n 1200-1674 or it might be
1200-1574) ?_,___

Move to quarantaine

This moves the raw source file on disk only. The archive index is not changed automatically, so you still need to run a manual refresh afterward.