Disklavier

Dear group members,

 

I am a pretty outdated disklavier user so please bear with me about the
question I am searching for answer.

 

I have an older C3 disklavier grand, with a control wagon, but without the
cable, an older styled round 16-pin male-to-female cable connecting the
piano and the control wagon. My piano like this has been described by
YAMAHA-USA as "Gray Market" product which one should never touch or deal
with. For the Disklavier old timers, you probably know exactly what I am
talking about.

 

I called Yamaha Piano Service several times wanting to buy the cable, but
when I was asked about the serial numbers, the answer is always "sorry, your
piano is not a serial number that we support."

 

Does anyone know where I can go to get that control cable, either used or
new?

 

 

 

Thanks,

Wayne

Just to let you know, I don't have a Wagon Grand or access to one that I 
can look at.

I'm assuming that you have never had the cable(s)?

I would suggest that you do some Google research on the "SRCN" type of 
cable connector manufactured by Japan Aviation Electronics Industry, 
Ltd.  Look for 16-pin male connectors and see if you can match one with 
the female connectors to which you need to connect.  If you live in a 
major city, an electronic music repair shop or aviation electronics 
repair shop might be of help in obtaining them.

With those connectors in hand, I'd make up the cables.  I'd use a 
multiconductor cable with eight pair of 18 or 22 AWG stranded (not 
solid!) conductors.  Wire the connectors pin for pin.  We'll hope your 
DKV then comes alive.  If not, you may have discovered the reason that 
the gray source happened to lose the cables.

I'll be surprised if you can't find the matching connectors.  In 
desperation, there is no reason, other than a costly headache, that you 
could not remove the existing connectors and go to some other style of 
16-pin connector.

If you are not too handy with a soldering iron, have an electronic shop 
fabricate your cable(s).

Good luck!  There is more than one way to skin a cat.

Chang, Wayne wrote:
> Dear group members,
> 
>  
> 
> I am a pretty outdated disklavier user so please bear with me about the 
> question I am searching for answer.
> 
>  
> 
> I have an older C3 disklavier grand, with a control wagon, but without 
> the cable, an older styled round 16-pin male-to-female cable connecting 
> the piano and the control wagon. My piano like this has been described 
> by YAMAHA-USA as "Gray Market" product which one should never touch or 
> deal with. For the Disklavier old timers, you probably know exactly what 
> I am talking about.
> 
>  
> 
> I called Yamaha Piano Service several times wanting to buy the cable, 
> but when I was asked about the serial numbers, the answer is always 
> "sorry, your piano is not a serial number that we support."
> 
>  
> 
> Does anyone know where I can go to get that control cable, either used 
> or new?
> 
>  
> 
>  
> 
>  
> 
> Thanks,
> 
> Wayne
> 
>  
> 
>  
> 
>  
> 
>  
> 
>  
> 
> 
> 
> 
> To Post a message to the group, send it to:   disklavier@...
> 
> To Post a private message to Todd Muncy, the group's founder and 
> moderator, send it to:
> disklavier-owner@...
> 
> To reach our group's web site go to:
> http://Yahoogroups.com/group/disklavier
> 
> Todd's family web site was completely updated 012/22/03.  It contains 
> some fun disklavier content and links to midi sites among many other 
> things, The url is:
> http://MuncyFamily.com
> 
> THINKING OF LEAVING THE GROUP?
> If you are thinking of unsubcribing because you are getting too much 
> mail, go the the web site and change your email delivery option 
> instead.  That will fix the problem, while maintaining your access to 
> the group.  If you insist on leaving us completely send a blank email to:
> disklavier-unsubscribe@...
> 
> Know someone who wants to join?  Have them send a blank email to:
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> 
> 
> 
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> 
> 


-- 
Robert Welcyng
Anchorage, Alaska

There's alway ebay!  Or you could contact Yamaha of
Europe, Japan or wherever you think the original model
came from and see if they will sell you one.

Carol Beigel

----- Original Message ----- 
From: "Chang, Wayne" <wchang@...>
To: <disklavier@yahoogroups.com>
Sent: Tuesday, February 10, 2004 1:17 PM
Subject: [disklavier] Anyone Knows?


> Dear group members,
>
>
>
> I am a pretty outdated disklavier user so please bear
with me about the
> question I am searching for answer.
>
>
>
> I have an older C3 disklavier grand, with a control
wagon, but without the
> cable, an older styled round 16-pin male-to-female
cable connecting the
> piano and the control wagon. My piano like this has
been described by
> YAMAHA-USA as "Gray Market" product which one should
never touch or deal
> with. For the Disklavier old timers, you probably
know exactly what I am
> talking about.
>
>
>
> I called Yamaha Piano Service several times wanting
to buy the cable, but
> when I was asked about the serial numbers, the answer
is always "sorry, your
> piano is not a serial number that we support."
>
>
>
> Does anyone know where I can go to get that control
cable, either used or

> new?
>
>
>
>
>
>
>
> Thanks,
>
> Wayne
>
>
>
>
>
>
>
>
>
>
>
>

I think (not sure) you can contact Yamaha support in japan by email 
(in English)

Try:
https://www2.yamaha.co.jp/info/global/maintenance.php

Click on disklavier and follow the steps...

have luck!

--- In disklavier@yahoogroups.com, "Carol Beigel" <crbrpt@b...> 
wrote:

> There's alway ebay!  Or you could contact Yamaha of
> Europe, Japan or wherever you think the original model
> came from and see if they will sell you one.
> 
> Carol Beigel
> 
> ----- Original Message ----- 
> From: "Chang, Wayne" <wchang@f...>
> To: <disklavier@yahoogroups.com>
> Sent: Tuesday, February 10, 2004 1:17 PM
> Subject: [disklavier] Anyone Knows?
> 
> 
> > Dear group members,
> >
> >
> >
> > I am a pretty outdated disklavier user so please bear
> with me about the
> > question I am searching for answer.
> >
> >
> >
> > I have an older C3 disklavier grand, with a control
> wagon, but without the
> > cable, an older styled round 16-pin male-to-female
> cable connecting the
> > piano and the control wagon. My piano like this has
> been described by
> > YAMAHA-USA as "Gray Market" product which one should
> never touch or deal
> > with. For the Disklavier old timers, you probably
> know exactly what I am
> > talking about.
> >
> >
> >
> > I called Yamaha Piano Service several times wanting
> to buy the cable, but
> > when I was asked about the serial numbers, the answer
> is always "sorry, your
> > piano is not a serial number that we support."
> >
> >
> >
> > Does anyone know where I can go to get that control
> cable, either used or
> > new?
> >
> >
> >
> >
> >
> >
> >
> > Thanks,
> >
> > Wayne
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >

Carol, Wayne has gotten the cold shoulder from Yamaha.  If Yamaha of
America had any interest in helping him, they would have given him
addresses and contacts for the other Yamaha regions, or even made
inquiries for him. Y of A has outstanding and extremely helpful people.
I suspect that Yamaha Japan has laid down the law to all regions: They
shall honor their respective world market boundaries and their sales
networks. Period.

Yamaha headquarters can't stop leakage of products across regional
lines, but they can surely refuse to promote it. I don't believe anyone
would care to be a dealer in LA and have to compete with some importer
bringing in DKVs from the Far East.

Carol Beigel wrote:
 > There's alway ebay!  Or you could contact Yamaha of
 > Europe, Japan or wherever you think the original model
 > came from and see if they will sell you one.
 >
 > Carol Beigel
 >
 > ----- Original Message -----
 > From: "Chang, Wayne" <wchang@...>
 > To: <disklavier@yahoogroups.com>
 > Sent: Tuesday, February 10, 2004 1:17 PM
 > Subject: [disklavier] Anyone Knows?
 >
 >
 >
 >>Dear group members,
 >>
 >>
 >>
 >>I am a pretty outdated disklavier user so please bear
 >
 > with me about the
 >
 >>question I am searching for answer.
 >>
 >>
 >>
 >>I have an older C3 disklavier grand, with a control
 >
 > wagon, but without the
 >
 >>cable, an older styled round 16-pin male-to-female
 >
 > cable connecting the
 >
 >>piano and the control wagon. My piano like this has
 >
 > been described by
 >
 >>YAMAHA-USA as "Gray Market" product which one should
 >
 > never touch or deal
 >
 >>with. For the Disklavier old timers, you probably
 >
 > know exactly what I am
 >
 >>talking about.
 >>
 >>
 >>
 >>I called Yamaha Piano Service several times wanting
 >
 > to buy the cable, but
 >
 >>when I was asked about the serial numbers, the answer
 >
 > is always "sorry, your
 >
 >>piano is not a serial number that we support."
 >>
 >>
 >>
 >>Does anyone know where I can go to get that control
 >
 > cable, either used or
 >
 >>new?
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>Thanks,
 >>
 >>Wayne
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >>
 >
 >
 >
 >
 >
 > To Post a message to the group, send it to:   disklavier@...
 >
 > To Post a private message to Todd Muncy, the group's founder and 
moderator, send it to:
 > disklavier-owner@...
 >
 > To reach our group's web site go to:
 > http://Yahoogroups.com/group/disklavier
 >
 > Todd's family web site was completely updated 012/22/03.  It contains 
some fun disklavier content and links to midi sites among many other 
things, The url is:
 > http://MuncyFamily.com
 >
 > THINKING OF LEAVING THE GROUP?
 > If you are thinking of unsubcribing because you are getting too much 
mail, go the the web site and change your email delivery option instead. 
  That will fix the problem, while maintaining your access to the group. 
  If you insist on leaving us completely send a blank email to:
 > disklavier-unsubscribe@...
 >
 > Know someone who wants to join?  Have them send a blank email to:
 > disklavier-subscribe@... or give them this link:
 > http://Yahoogroups.com/group/disklavier/join
 >
 > Yahoo! Groups Links
 >
 >
 >
 >
 >
 >


-- 
Robert Welcyng
Anchorage, Alaska

It could also be that Yamaha of America never had a
part for a model like that.  Electric power is
different all over the world, and the volts coming into
electronics are not the same.  That's why electric
cables are different.  You don't know how much voltage
is going thru what wire to whatever doodad on some
circuit board.  It's probably like Volkswagen of
Germany with all those Passats in their showroom today
being expected to have a part for a Volkswagen Rabbit
bought in the United States in 1982.  You just wouldn't
expect such a thing even though both products said
Volkswagen on them.

Yamaha is not one, but many corporations that do
business different ways in different parts of the
world.  I went to the Yamaha website and clicked on
"international"  They have links to customer service in
different places in the world at:
http://www.global.yamaha.com/products/music/pianos.html.
I sometimes have trouble here in Washington D.C
servicing the pianos in the homes of diplomats from all
over the world.  They may all have the same brand name,
but they can be so very, very different.  In the global
economy parts is not always parts!

Carol Beigel

----- Original Message ----- 
From: "Robert Welcyng" <rwelcyng@...>
To: <disklavier@yahoogroups.com>
Sent: Tuesday, February 10, 2004 7:42 PM
Subject: Re: [disklavier] Anyone Knows?


> Carol, Wayne has gotten the cold shoulder from
Yamaha.  If Yamaha of
> America had any interest in helping him, they would
have given him
> addresses and contacts for the other Yamaha regions,
or even made
> inquiries for him. Y of A has outstanding and
extremely helpful people.
> I suspect that Yamaha Japan has laid down the law to
all regions: They
> shall honor their respective world market boundaries
and their sales
> networks. Period.
>
> Yamaha headquarters can't stop leakage of products
across regional
> lines, but they can surely refuse to promote it. I
don't believe anyone
> would care to be a dealer in LA and have to compete
with some importer
> bringing in DKVs from the Far East.
>
> Carol Beigel wrote:
> > There's alway ebay!  Or you could contact Yamaha of
> > Europe, Japan or wherever you think the original
model
> > came from and see if they will sell you one.
> >
> > Carol Beigel
> >
> > ----- Original Message -----
> > From: "Chang, Wayne" <wchang@...>
> > To: <disklavier@yahoogroups.com>
> > Sent: Tuesday, February 10, 2004 1:17 PM
> > Subject: [disklavier] Anyone Knows?
> >
> >
> >
> >>Dear group members,
> >>
> >>
> >>
> >>I am a pretty outdated disklavier user so please
bear
> >
> > with me about the
> >
> >>question I am searching for answer.
> >>
> >>
> >>
> >>I have an older C3 disklavier grand, with a control
> >
> > wagon, but without the
> >
> >>cable, an older styled round 16-pin male-to-female
> >
> > cable connecting the
> >
> >>piano and the control wagon. My piano like this has
> >
> > been described by
> >
> >>YAMAHA-USA as "Gray Market" product which one
should
> >
> > never touch or deal
> >
> >>with. For the Disklavier old timers, you probably
> >
> > know exactly what I am
> >
> >>talking about.
> >>
> >>
> >>
> >>I called Yamaha Piano Service several times wanting
> >
> > to buy the cable, but
> >
> >>when I was asked about the serial numbers, the
answer
> >
> > is always "sorry, your
> >
> >>piano is not a serial number that we support."
> >>
> >>
> >>
> >>Does anyone know where I can go to get that control
> >
> > cable, either used or
> >
> >>new?
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>Thanks,
> >>
> >>Wayne
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >>
> >
> >
> >
> >
> >
> > To Post a message to the group, send it to:
disklavier@...
> >
> > To Post a private message to Todd Muncy, the
group's founder and
> moderator, send it to:
> > disklavier-owner@...
> >
> > To reach our group's web site go to:
> > http://Yahoogroups.com/group/disklavier
> >
> > Todd's family web site was completely updated
012/22/03.  It contains
> some fun disklavier content and links to midi sites
among many other
> things, The url is:
> > http://MuncyFamily.com
> >
> > THINKING OF LEAVING THE GROUP?
> > If you are thinking of unsubcribing because you are
getting too much
> mail, go the the web site and change your email
delivery option instead.
>   That will fix the problem, while maintaining your
access to the group.
>   If you insist on leaving us completely send a blank
email to:
> > disklavier-unsubscribe@...
> >
> > Know someone who wants to join?  Have them send a
blank email to:
> > disklavier-subscribe@... or give them this
link:
> > http://Yahoogroups.com/group/disklavier/join
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
>
>
> -- 
> Robert Welcyng
> Anchorage, Alaska
>
>
>
>
> To Post a message to the group, send it to:
disklavier@...
>
> To Post a private message to Todd Muncy, the group's
founder and moderator, send it to:
> disklavier-owner@...
>
> To reach our group's web site go to:
> http://Yahoogroups.com/group/disklavier
>
> Todd's family web site was completely updated
012/22/03.  It contains some fun disklavier content and
links to midi sites among many other things, The url
is:
> http://MuncyFamily.com
>
> THINKING OF LEAVING THE GROUP?
> If you are thinking of unsubcribing because you are
getting too much mail, go the the web site and change
your email delivery option instead.  That will fix the
problem, while maintaining your access to the group.
If you insist on leaving us completely send a blank
email to:
> disklavier-unsubscribe@...
>
> Know someone who wants to join?  Have them send a
blank email to:
> disklavier-subscribe@... or give them this
link:
> http://Yahoogroups.com/group/disklavier/join
>
>
>
>       Yahoo! Groups Sponsor
>             ADVERTISEMENT
>
>
>
>
>
> -----------------------------------------------------
---------------------------
> Yahoo! Groups Links
>
>   a.. To visit your group on the web, go to:
>   http://groups.yahoo.com/group/disklavier/
>
>   b.. To unsubscribe from this group, send an email
to:
>   disklavier-unsubscribe@yahoogroups.com
>
>   c.. Your use of Yahoo! Groups is subject to the
Yahoo! Terms of Service.
>
>

Another factor I did not mention is that not all
Disklaviers have UL approval.  DKVs sold in the US must
have this.  If someone in suit-happy USA has a model of
Disklavier they bought made for a non-US market, and
Yamaha of US sells them a part; it catches fire and
burns their house down, or their kid gets an electric
shock biting on the wires or whatever,  then the stage
has been set for a product liablility lawsuit.

While it is true that standarized parts are cheaper to
use, electricity is not the same all over the world.
It could very well be cheaper to make parts that don't
use 110 volts electricity.  How would you know whether
or not the electronics of something not made for US
current would have the necessary converters built-in,
or would you risk blowing every circuit?  If that
happened, would you not go after the people who sold
you the wrong part?

I think product liability is at the very heart of this
matter.  Americans sue more than anyone else in the
world.  It costs us big to have those attitudes as you
can see in the high cost of health care.  It seems to
me that Yamaha of America , a separate corporation from
Yamaha of Japan, would not be liable for a Disklavier
that caught fire in Japan that was purchased in Japan
for the Japanese market.  If someone were to bring that
same piano to the US and sell it to an American, and it
needed a cable to get it working again, and Yamaha of
America sold such a cable to the American buyer, and
unknown to them there was something nonstandard in the
unit and it was not UL approved, and the cable didn't
work right and blew every circuit the moment it was
plugged in ..... just who do you think the American
would go after???

Come on guys, the warnings are out there!  DO NOT buy a
product you can't get parts for - especially when you
are told in advance that this will happen.

The various Yamaha corporations service what they sell.
Local dealers who pay local sales taxes service what
they sell also.  But does that stop people from buying
in a different market just to get the cheapest price?
Apparently not.

Carol Beigel

----- Original Message ----- 
From: "Daniel J. O'Connor" <dano77vette@...>
To: <disklavier@yahoogroups.com>
Sent: Wednesday, February 11, 2004 2:11 PM
Subject: Re: [disklavier] Anyone Knows?


> Dear All:
>
> Horse Hockey!
>
>
>
> The likelihood that the actual cable is different in
different markets is remote.  Most companies subscribe
to quality and cost programs that benefit from greater
numbers for each discrete part. My experience selling
for Hitachi as a case in point.
>
>
>
> Much more likely is a "marketing strategy" that
Yamaha does not want to support a piano that is
purchased outside of the feudal markets that have been
laid down by corporate dictum.
>
>
>
> When we bought our Disklavier "used" the local Yamaha
dealer suggested that I would not be able to have
Yamaha service...he was argumentative and
grandstanding...and I believe that this is a strategy
to intimidate the customer to only buy from the local
dealer. When challenged he recanted and acknowledged
that they would indeed service the USA sold and
delivered serial number.
>
>
>
> Someday Yamaha will wake up to the fact that they
have an outstanding product that should be supported
with great aplomb no matter where the piano sits or
from whom it was acquired.  The dealers will then be
able to focus in on great service and support which
will make their sales flourish.

>
>
>
> And opinion of one.
>
>
>
> Cheers
>
>
>
> Dan
>

Arson investigators were struck that the only thing thing the survived the conflageration was 16 pair aircraft quality data cable that was thought to be part of a recent repair to the concert piano.

Howard Dean was quoted as saying that "as a Doctor I have seen this before and it is not surprising that music could cause such devastasion, as anyone who watch the Superbowl halftime would attest".

Having all together too much fun with logic

If you can't source the cable from Yamaha, try contacting 
PianoQuest. They bring in Disklavier pianos from Japan (gray market) 
and completely refurbish them.  Presumably, their technicians have 
gain a fair bit of experience with inported Disklaviers.  Although 
they would prefer to sell you a piano to go with your cable, they 
might be good enough to help you out.

Their web site is:  www.pianoquest.com

Their Phone Number: (843) 687-8664 M-F 6am-2pm PST

I originally contemplated buying my Disklavier from PianoQuest, but 
ended up buying a new one from an authorized Yamaha dealer.


-Robert

--- In disklavier@yahoogroups.com, "Chang, Wayne" <wchang@f...> 
wrote:
Dear group members,

 

I am a pretty outdated disklavier user so please bear with me about 
the question I am searching for answer.

I have an older C3 disklavier grand, with a control wagon, but 
without the cable, an older styled round 16-pin male-to-female cable 
connecting the piano and the control wagon. My piano like this has 
been described by YAMAHA-USA as "Gray Market" product which one 
should never touch or deal with. For the Disklavier old timers, you 
probably know exactly what I am talking about.

I called Yamaha Piano Service several times wanting to buy the 
cable, but when I was asked about the serial numbers, the answer is 
always "sorry, your piano is not a serial number that we support."
 
Does anyone know where I can go to get that control cable, either 
used or new?


Thanks,
 
Wayne