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printing epson 4800 to mac OS 10.7.5 amd CS 7

printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by <carolynstrover@...>

I installed Quadtonerip and its in the printer profile as Quad4800-K7 . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am getting are a psychedelic colour ... Am not sure what is going on ....
Caroline

Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by Simone Simoncini

what do you mean psychedelic? aren't you using piezography k7 inks?
Show quoted textHide quoted text
On Tue, Dec 3, 2013 at 2:38 PM, <carolynstrover@...m> wrote:

I installed Quadtonerip and its in the printer profile as Quad4800-K7 . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am getting are a psychedelic colour ... Am not sure what is going on ....

Caroline


Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by Mike Finley

If you're getting psychedelic colour, the K7 profile is definitely the 
wrong one for you (K7 is for a third party inkset, where all inks are 
shades of black/grey). You need to select a profile for the standard 
inkset, and the paper you are using - I can't help with how to do that, 
as I'm unfamiliar with the Mac interface, but someone else will probably 
be able to help with that!

On 03/12/2013 13:38, carolynstrover@... wrote:
>
> I installed Quadtonerip and its in the printer profile as Quad4800-K7 
> . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am 
> getting are a psychedelic colour ... Am not sure what is going on ....
>
> Caroline
> _
>
> 

-- 
mike finley photography
http://www.mikefinley.co.uk
http://words.mikefinley.co.uk

Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by <carolynstrover@...>

Actually I solved th problem by going to my printer icon and changing the printer driver setting to QTR. I am a photographer and using CS 7 but dont do too much techinical stuff like complicated rips and plug ins lol

RE: printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by <dana_ceccarelli@...>

Hi Carolyn~ I am head of technical support for Inkjetmall, creators of Piezography K7. I came across your post, and am concerned that you are getting any color when printing with Piezography inks, and wonder if you're dealing with more than just selecting the wrong printer model. I can't find you in our customer data base, so assume you purchased from us under a different name, or possibly bought the system from one of our customers. When you installed the Piezography ink cartridges, what did you do to charge the printer with the new inks? Are you using a matte only setup, with PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the LLK channel?

I want to make sure you're getting the best results and are happily printing.
Best regards~ Dana :)

Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by Keith Schreiber

Caroline,

The printer name "Quad4800-K7" indicates that you have installed the QTR driver for K7 Piezography (Cone) inks. That you are getting psychedelic color prints indicates that you are not using the K7 inks, but rather the standard color inks. This means that you installed the wrong QTR driver.

You need to first delete the Quad4800-K7 driver, then go to Applications>QuadToneRIP>Profiles>4800-78--9800-UC and use the Install4800.command script. (Bold for emphasis.) Note that there are 2 folders for your printer under Profiles. Be sure to choose the one for UC rather than K7.

Good luck,
Keith

On Dec 3, 2013, at 6:38 AM, <carolynstrover@...> <;carolynstrover@...> wrote:

I installed Quadtonerip and its in the printer profile as Quad4800-K7 . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am getting are a psychedelic colour ... Am not sure what is going on ....

Caroline


Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by Keith Schreiber

Hi Dana,

I think Caroline was replying to my previous post when she wrote:

Show quoted textHide quoted text

Thank you that was absolutely right!! Are Piezography inks better? I live in Singapore and there is not much choice here.

She is not using Piezography inks, but had mistakenly installed the K7 QTR driver rather than the UC.

Cheers,
Keith


On Dec 3, 2013, at 8:53 AM, <dana_ceccarelli@...> <dana_ceccarelli@...> wrote:

Hi Carolyn~ I am head of technical support for Inkjetmall, creators of Piezography K7. I came across your post, and am concerned that you are getting any color when printing with Piezography inks, and wonder if you're dealing with more than just selecting the wrong printer model. I can't find you in our customer data base, so assume you purchased from us under a different name, or possibly bought the system from one of our customers. When you installed the Piezography ink cartridges, what did you do to charge the printer with the new inks? Are you using a matte only setup, with PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the LLK channel?

I want to make sure you're getting the best results and are happily printing.
Best regards~ Dana :)


Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-03 by Keith Schreiber

Hi Caroline,

Glad to be of help. If this is your first foray into QTR, start simple. The QTR Workflow article by Amadou Diallo that you can download from the QTR website is an excellent guide. Be aware that due to changes in how different versions of OSX and Photoshop handle color management and the options available, you may need the QTR Print Tool. I use an older G5 running 10.5 (leopard) and Ps CS3 in order to avoid those issues.

About the Piezography inks, for their intended purpose which is black & white (grayscale) printing, I do feel they are better, but not without a few caveats. I have been using the K7 Carbon inkset in a 7600 for several years now and have been very happy with the results. (Unfortunately the printer itself is over 10 years old and has become cranky in its old age.)

As for the caveats, firstly you must have a printer dedicated to the inkset. If you print color work too, this means having 2 or more printers.

Secondly, you will have to choose one of the available K7 options: neutral, selenium, warm-neutral, carbon, or special edition. You will not be able to blend curves (profiles) the way you can do using the UC inks in order to achieve a range of tints. Different papers, however, may produce slightly different results with a given K7 inkset. For example, I get a slightly warmer print on Canson Rag Photographique than on Hahnemuhle Photo Rag or Moab Entrada Natural.

Thirdly, the Piezography system, while utilizing QTR to drive the printer, uses proprietary profiles, and thus is something of a black box. The profiles are not customizable by the user. They are, however, extremely good in my experience. If you use papers other than those for which profiles already exist for your inkset and printer, you may need to have Dana (at InkJetMall) make a custom profile for you. Of course there is nothing to prevent a user from creating their own QTR profiles to use with Piezography inks, but I suspect that the proprietary profiling system is what really makes the whole Piezography system sing.

Sorry for being so long-winded!

Cheers,
Keith


On Dec 3, 2013, at 9:35 AM, <carolynstrover@yahoo.com> <carolynstrover@...> wrote:


Thank you that was absolutely right !!

Are Piezography inks better?

I live in Singapore and there is not much choice here.


Caroline



RE: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-04 by Jon Goodman

I just felt like referring to Dana's unsolicited response below that appears
to me to be a level of customer service (unsolicited?) that is way above the
norm or what I expect. Hearty kudos to Dana and InkjetMall!!!! Very
impressive!

If only more vendors were like that, what a world it would be?

 

Jon Goodman

413 586 9650

jon@...

 

  _____  
Show quoted textHide quoted text
From: Keith Schreiber [mailto:keith@...] 
Sent: Tuesday, December 03, 2013 4:23 PM
To: QuadtoneRIP@yahoogroups.com
Subject: Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

 

  

Hi Dana,

 

I think Caroline was replying to my previous post when she wrote:

 

Thank you that was absolutely right!! Are Piezography inks better? I live in
Singapore and there is not much choice here.

She is not using Piezography inks, but had mistakenly installed the K7 QTR
driver rather than the UC. 

 

Cheers,

Keith

 

Keith Schreiber

www.jkschreiber.com

keith@...

 

 

 

On Dec 3, 2013, at 8:53 AM, <dana_ceccarelli@...>
<dana_ceccarelli@...> wrote:





  

Hi Carolyn~ I am head of technical support for Inkjetmall, creators of
Piezography K7. I came across your post, and am concerned that you are
getting any color when printing with Piezography inks, and wonder if you're
dealing with more than just selecting the wrong printer model. I can't find
you in our customer data base, so assume you purchased from us under a
different name, or possibly bought the system from one of our customers.
When you installed the Piezography ink cartridges, what did you do to charge
the printer with the new inks? Are you using a matte only setup, with
PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the
LLK channel? 

I want to make sure you're getting the best results and are happily
printing.
Best regards~ Dana :)

Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-04 by Keith Schreiber

Hi Caroline,

Glad to be of help. If this is your first foray into QTR, start simple. The QTR Workflow article by Amadou Diallo that you can download from the QTR website is an excellent guide. Be aware that due to changes in how different versions of OSX and Photoshop handle color management and the options available, you may need the QTR Print Tool. I use an older G5 running 10.5 (leopard) and Ps CS3 in order to avoid those issues.

About the Piezography inks, for their intended purpose which is black & white (grayscale) printing, I do feel they are better, but not without a few caveats. I have been using the K7 Carbon inkset in a 7600 for several years now and have been very happy with the results. (Unfortunately the printer itself is over 10 years old and has become cranky in its old age.)

As for the caveats, firstly you must have a printer dedicated to the inkset. If you print color work too, this means having 2 or more printers.

Secondly, you will have to choose one of the available K7 options: neutral, selenium, warm-neutral, carbon, or special edition. You will not be able to blend curves (profiles) the way you can do using the UC inks in order to achieve a range of tints. Different papers, however, may produce slightly different results with a given K7 inkset. For example, I get a slightly warmer print on Canson Rag Photographique than on Hahnemuhle Photo Rag or Moab Entrada Natural.

Thirdly, the Piezography system, while utilizing QTR to drive the printer, uses proprietary profiles, and thus is something of a black box. The profiles are not customizable by the user. They are, however, extremely good in my experience. If you use papers other than those for which profiles already exist for your inkset and printer, you may need to have Dana (at InkJetMall) make a custom profile for you. Of course there is nothing to prevent a user from creating their own QTR profiles to use with Piezography inks, but I suspect that the proprietary profiling system is what really makes the whole Piezography system sing.

Sorry for being so long-winded!

Cheers,
Keith


On Dec 3, 2013, at 9:35 AM, <carolynstrover@yahoo.com> <carolynstrover@...> wrote:


Thank you that was absolutely right !!

Are Piezography inks better?

I live in Singapore and there is not much choice here.


Caroline



Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-04 by <dana_ceccarelli@...>

Yes, I see that now- thanks for helping Caroline get ion the right track, and I appreciate your praising our Piezography system. We make Piezography curves differently than the QTR curve creation workflow, though I do know some customers have used the QTR curve creation workflow to make their own Piezography curves. I frequently make custom curves for people who want to print on other papers, etc...

I am always available to answer any questions about Piezography inks, our carts, etc... and am here to help our customers stay happily printing.

All the best~ Dana :)

Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7

2013-12-04 by Dana Ceccarelli

Thank you very much Jon!! 

I appreciate your praise, and am not only here to help our customers, it's very important to me (both personally and professionally) to provide the best products and customer service to ensure our customers are happily printing. 

I am new to this forum, and plan to pitch in if I see someone in need of help with our products, and also monitor our own support forum. 

All the best~ Dana :)





On Tuesday, December 3, 2013 7:56 PM, Jon Goodman <jon@...> wrote:
 
  
I just felt like
referring to Dana’s unsolicited response below that appears to me to be a level
of customer service (unsolicited?) that is way above the norm or what I expect.
Hearty kudos to Dana and InkjetMall!!!! Very impressive!
If only more vendors
were like that, what a world it would be?
 
Jon Goodman
413 586 9650
jon@...
 

________________________________
 
From:Keith Schreiber
[mailto:keith@...] 
Show quoted textHide quoted text
Sent: Tuesday, December 03, 2013
4:23 PM
To: QuadtoneRIP@yahoogroups.com
Subject: Re: [QuadtoneRIP]
printing epson 4800 to mac OS 10.7.5 amd CS 7
 
  
Hi Dana,
 
I think Caroline was replying to my previous post when she wrote:
 
Thank
you that was absolutely right!! Are Piezography inks better? I live
in Singapore 
and there is not much choice here.
She is not using Piezography inks, but had mistakenly installed the K7
QTR driver rather than the UC. 
 
Cheers,
Keith
 
Keith Schreiber
www.jkschreiber.com
keith@...
 
 
 
On Dec 3, 2013, at 8:53 AM, <dana_ceccarelli@...> <dana_ceccarelli@yahoo.com>
wrote:


  
Hi Carolyn~ I am head of technical support for
Inkjetmall, creators of Piezography K7. I came across your post, and am
concerned that you are getting any color when printing with Piezography inks,
and wonder if you're dealing with more than just selecting the wrong printer
model. I can't find you in our customer data base, so assume you purchased from
us under a different name, or possibly bought the system from one of our
customers. When you installed the Piezography ink cartridges, what did you do
to charge the printer with the new inks? Are you using a matte only setup, with
PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the
LLK channel? 

I want to make sure you're getting the best results and are happily printing.
Best regards~ Dana :)

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