printing epson 4800 to mac OS 10.7.5 amd CS 7
2013-12-03 by <carolynstrover@...>
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2013-12-03 by <carolynstrover@...>
2013-12-03 by Simone Simoncini
I installed Quadtonerip and its in the printer profile as Quad4800-K7 . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am getting are a psychedelic colour ... Am not sure what is going on ....
Caroline
2013-12-03 by Mike Finley
If you're getting psychedelic colour, the K7 profile is definitely the wrong one for you (K7 is for a third party inkset, where all inks are shades of black/grey). You need to select a profile for the standard inkset, and the paper you are using - I can't help with how to do that, as I'm unfamiliar with the Mac interface, but someone else will probably be able to help with that! On 03/12/2013 13:38, carolynstrover@... wrote: > > I installed Quadtonerip and its in the printer profile as Quad4800-K7 > . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am > getting are a psychedelic colour ... Am not sure what is going on .... > > Caroline > _ > > -- mike finley photography http://www.mikefinley.co.uk http://words.mikefinley.co.uk
2013-12-03 by <carolynstrover@...>
Actually I solved th problem by going to my printer icon and changing the printer driver setting to QTR. I am a photographer and using CS 7 but dont do too much techinical stuff like complicated rips and plug ins lol
2013-12-03 by <carolynstrover@...>
will check it out !! thanx
2013-12-03 by <dana_ceccarelli@...>
2013-12-03 by Keith Schreiber
I installed Quadtonerip and its in the printer profile as Quad4800-K7 . Am printing usinh CS 7 and Mac OS X 10.7.. But the prints I am getting are a psychedelic colour ... Am not sure what is going on ....
Caroline
2013-12-03 by <carolynstrover@...>
Thank you that was absolutely right !!
Are Piezography inks better?
I live in Singapore and there is not much choice here.
Caroline
2013-12-03 by Keith Schreiber
Thank you that was absolutely right!! Are Piezography inks better? I live in Singapore and there is not much choice here.
Hi Carolyn~ I am head of technical support for Inkjetmall, creators of Piezography K7. I came across your post, and am concerned that you are getting any color when printing with Piezography inks, and wonder if you're dealing with more than just selecting the wrong printer model. I can't find you in our customer data base, so assume you purchased from us under a different name, or possibly bought the system from one of our customers. When you installed the Piezography ink cartridges, what did you do to charge the printer with the new inks? Are you using a matte only setup, with PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the LLK channel?
I want to make sure you're getting the best results and are happily printing.
Best regards~ Dana :)
2013-12-03 by Keith Schreiber
Thank you that was absolutely right !!
Are Piezography inks better?
I live in Singapore and there is not much choice here.
Caroline
2013-12-04 by Jon Goodman
I just felt like referring to Dana's unsolicited response below that appears to me to be a level of customer service (unsolicited?) that is way above the norm or what I expect. Hearty kudos to Dana and InkjetMall!!!! Very impressive! If only more vendors were like that, what a world it would be? Jon Goodman 413 586 9650 jon@... _____
From: Keith Schreiber [mailto:keith@...] Sent: Tuesday, December 03, 2013 4:23 PM To: QuadtoneRIP@yahoogroups.com Subject: Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7 Hi Dana, I think Caroline was replying to my previous post when she wrote: Thank you that was absolutely right!! Are Piezography inks better? I live in Singapore and there is not much choice here. She is not using Piezography inks, but had mistakenly installed the K7 QTR driver rather than the UC. Cheers, Keith Keith Schreiber www.jkschreiber.com keith@... On Dec 3, 2013, at 8:53 AM, <dana_ceccarelli@...> <dana_ceccarelli@...> wrote: Hi Carolyn~ I am head of technical support for Inkjetmall, creators of Piezography K7. I came across your post, and am concerned that you are getting any color when printing with Piezography inks, and wonder if you're dealing with more than just selecting the wrong printer model. I can't find you in our customer data base, so assume you purchased from us under a different name, or possibly bought the system from one of our customers. When you installed the Piezography ink cartridges, what did you do to charge the printer with the new inks? Are you using a matte only setup, with PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the LLK channel? I want to make sure you're getting the best results and are happily printing. Best regards~ Dana :)
2013-12-04 by Keith Schreiber
Thank you that was absolutely right !!
Are Piezography inks better?
I live in Singapore and there is not much choice here.
Caroline
2013-12-04 by <dana_ceccarelli@...>
2013-12-04 by Dana Ceccarelli
Thank you very much Jon!! I appreciate your praise, and am not only here to help our customers, it's very important to me (both personally and professionally) to provide the best products and customer service to ensure our customers are happily printing. I am new to this forum, and plan to pitch in if I see someone in need of help with our products, and also monitor our own support forum. All the best~ Dana :) On Tuesday, December 3, 2013 7:56 PM, Jon Goodman <jon@...> wrote: I just felt like referring to Dana’s unsolicited response below that appears to me to be a level of customer service (unsolicited?) that is way above the norm or what I expect. Hearty kudos to Dana and InkjetMall!!!! Very impressive! If only more vendors were like that, what a world it would be? Jon Goodman 413 586 9650 jon@... ________________________________ From:Keith Schreiber [mailto:keith@...]
Sent: Tuesday, December 03, 2013 4:23 PM To: QuadtoneRIP@yahoogroups.com Subject: Re: [QuadtoneRIP] printing epson 4800 to mac OS 10.7.5 amd CS 7 Hi Dana, I think Caroline was replying to my previous post when she wrote: Thank you that was absolutely right!! Are Piezography inks better? I live in Singapore and there is not much choice here. She is not using Piezography inks, but had mistakenly installed the K7 QTR driver rather than the UC. Cheers, Keith Keith Schreiber www.jkschreiber.com keith@... On Dec 3, 2013, at 8:53 AM, <dana_ceccarelli@...> <dana_ceccarelli@yahoo.com> wrote: Hi Carolyn~ I am head of technical support for Inkjetmall, creators of Piezography K7. I came across your post, and am concerned that you are getting any color when printing with Piezography inks, and wonder if you're dealing with more than just selecting the wrong printer model. I can't find you in our customer data base, so assume you purchased from us under a different name, or possibly bought the system from one of our customers. When you installed the Piezography ink cartridges, what did you do to charge the printer with the new inks? Are you using a matte only setup, with PiezoFlush in the LLK channel, or a gloss system with Gloss Overprint in the LLK channel? I want to make sure you're getting the best results and are happily printing. Best regards~ Dana :)