2014-04-12 by john@...
Thanks for reply, sorry for delay as we are in far north of Scotland at present. yes it loads after a delay so yes its working. Its a pain as I use hibernation
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2014-04-10 by C D Tobie
The Utility should be reloading this within one minute. Thats all we can do from the Datacolor side, and should be sufficient to assure that the display is
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2014-04-10 by John
Hi Yes calibration reloads after a time rather than being remaining loaded as in W7 From: datacolor_group@yahoogroups.com
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2014-04-09 by Cdtobie
Is the Spyder Utility running after hibernation/restart? C. David Tobie Imaging Product & Technology Mngr. Datacolor.com CDTobie@datacolor.com
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2014-04-09 by John Barrett
Regrettably after the update calibration is still not saving and loading on restart with hibernation. From: datacolor_group@yahoogroups.com
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2014-04-07 by <john@...>
Many thanks, pity support weren t as helpful. John
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2014-04-07 by <peter@...>
There is a bug in Win 8.1 which causes this. You could either go back to Win 8 or disable going to sleep and set screen saver to never. There is another update
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2014-04-06 by <john@...>
Can someone point me in the right direction as support has not been able to help. I am using Windows 8.1 64bit with Spyder4Pro 4.5.4 on a laptop. I use
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2014-02-19 by Laurie Solomon
As already said, calibrating and profiling your monitor is only the first step in color management; the GRACol2006_Coated1v2.icc file that the company gave
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2014-02-19 by dwaynepippin@yahoo.com
Was this meant for me or a mass message lol
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2014-02-19 by <jvlist@...>
Calibrating the monitor is the first part of the color management equation. The second part is soft-proofing using the printers icc profile... in this case the
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2014-02-18 by <pekkle168@...>
I recently asking a online printing company for help on match my screen colors to their printers, and as their suggestion was a Spyder4. So I bought the elite
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2014-01-29 by C D Tobie
The Spyder3 applications are dual executables, including both PPC and Intel native code. Rosetta is not needed to run them. So the message you note should only
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2014-01-28 by Michael de Courcy
it was working on lion. i just tried to install spider 3 elite on my machine and it says that power pc applications are no longer supported. so what do i do
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2014-01-28 by C D Tobie
... I believe you are mistaking (understandably) the Spyder3 v4.0 software update with the Spyder4 hardware. If you download Spyder4 software, it will not
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2014-01-28 by Michael de Courcy
hi mr tobie, i started out with spider 3 elite then got an upgrade to spider 4 and then to spider 4.2 for lion. i have just upgraded to maverick and downloaded
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2014-01-28 by C D Tobie
Anyone who is using Spyder4Elite under Mavericks, and would like to test a Mavericks-specific bug fix version, please contact me OFF-LIST at: cdtobie@mac.com
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2014-01-22 by C D Tobie
Hello, Spyders are hardware; so upgrades really don t exist, they way they do (or at least used to do!) in software. What does exist is marketing programs in
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2014-01-22 by <orcaina@...>
Hello, I have a Spyder3 pro but I m now running Mavericks on all my systems and I don t think there is system support for the older model. I believe there are
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2014-01-15 by <powell365@...>
Thanks all! I actually did this right after my post... uninstalled and found the download; working well so far. :)
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2014-01-15 by D. Pippin
What I had to do was go look in the hard and manually delete any files, folders etc that have to do with datacolor. Once I did that it worked like a charm.
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2014-01-15 by Cdtobie
First, try changing the default profile to sRGB, and see if that solves the issue. If not, download the installer, and reinstall. If that fails, submit a
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2014-01-15 by <jvlist@...>
Reinstall the software see if that helps!
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2014-01-14 by <powell365@...>
Hi all, I just booted up a new iMac 27 off of a backup disk from my 2013 MBpro laptop. Trying to calibrate for the first time, and getting this error
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2013-09-25 by techy evang
Just wanted to say, that despite not having any trouble with my spyder, I find this group very informative, and not spam!!!!!!!!
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2013-09-24 by Sat Tara Khalsa
THANK GOD!!!! NOW WE CAN ALL RELAX!!!!!!!!!!!!!!!!!!!! ... THANK GOD!!!! NOW WE CAN ALL RELAX!!!!!!!!!!!!!!!!!!!! On Sep 24, 2013, at 11:48 AM,
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2013-09-24 by <jvlist@...>
Thanks David.... looks like Danny changed the settings to No email on his own!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ---In datacolor_group@yahoogroups.com,
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2013-09-24 by C D Tobie
Actually, Danny, this is a Yahoo Group. You control the mail settings yourself. Log onto Yahoo Groups, and set it to No Email, or remove yourself from the
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2013-09-24 by William Robbins
Please remove me from your contacts!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 Danny Robbins Wild Natured Photography Visit me at WWW.Dannyr.biz
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2013-09-24 by William Robbins
please remove me from your contacts!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Danny Robbins Wild Natured Photography Visit me at
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2013-09-24 by C D Tobie
Hello, I wanted to see if anyone here is using a Surface Pro tablet with the Datacolor Spyder. If so, would you email me privately, at the email address below,
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2013-08-09 by William Robbins
you might want to check your recipient ...you sent this to the wrong person. Danny Robbins Wild Natured Photography Visit me at WWW.Dannyr.biz
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2013-08-09 by CDTobie
Express does not have an ambient light sensor, so does not assist you in adjusting your display brightness to match your ambient light. If everything looks
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2013-08-09 by johnvphoto
What OS/Computer are you using? What browser are you using? Regarding prints coming out of Lightroom darker... that s the norm for many. Adobe added Print
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2013-08-09 by spiked2u
im trying to calibrate my samsung lcd hdmi tv. and i cant get it to work properly,i use lightroom 4 .i shoot raw ,and everything looks darker when i post to
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2013-07-23 by C D Tobie
They typically reply within 24 hours, except on weekends and holidays. ... C. David Tobie Global Product Technology Manager Datacolor 5 Princess Road
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2013-07-23 by William Robbins
when should i expect a response? Danny Robbins Wild Natured Photography Visit me at WWW.Dannyr.biz ________________________________ From: CDTobie
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2013-07-22 by CDTobie
They aren t responding? They are based in Europe, and their work day is long over. Expecting an instant response is not reasonable. Give them until tomorrow,
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2013-07-22 by johnvphoto
Have some patience! The Spyder 4 is an excellent product! DataColor has excellent support... You want bad support go to x-rite! I m serous... you ll never have
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2013-07-22 by William Robbins
they aren t responding...i am sending it back tom. to B&H and I will let them know how disappointed i am in this product and the support i have received. I
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2013-07-22 by CDTobie
Persevere; you ll get past the canned responses shortly. C. David Tobie Global Product Technology Manager Imaging Color Solutions Datacolor inc.
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2013-07-22 by William Robbins
this is the response i receive after creating a service ticket.....i don t see any of these in my start up to disable....is there not a real person i can call
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2013-07-22 by C D Tobie
That was not what I recommended. Please submit a support ticket at datacolor.com; which will get you the best help, the most quickly. ... C. David Tobie Global
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2013-07-22 by William Robbins
windows 7.....just got off the phone with a rep and still no help. Same results. He said there seems to be a conflict between the spyder and my computer.
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2013-07-22 by C D Tobie
Well, you can return your computer to its previous state by selecting a generic display profile or sRGB as your display profile. So thats not an issue. Now
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2013-07-22 by William Robbins
also....it gives me this message.....save profile using icm.delete file failed....if that means anything Danny Robbins Wild Natured Photography Visit me
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2013-07-22 by William Robbins
I don t thk any of that occurred. When i open pics in windows photo viewer they are all red. Thinking i might better return this to B&H....It has my computer
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2013-07-22 by C D Tobie
Sounds like there may have been something interfering with the calibration. A energy saver coming on, perhaps? First thing is to build a new profile from
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2013-07-22 by johnvphoto
Tell us about your computer setup! Windows or Mac? Which OS version?
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2013-07-22 by dan.0168
It has given my overall hue a blue tint. Also, photoshop says the profile it created is defective. My images all have a red mask when opened. Please help.
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